Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
Learn more
Source Defense is an essential element of web safety that protects data at the point where it is entered. Source Defense Platform is a simple, yet effective solution to data security and privacy compliance. It addresses threats and risks that arise from the increased use JavaScript, third party vendors, and open source code in your web properties. The Platform offers options for securing code as well as addressing an ubiquitous gap in managing third-party digital supply chains risk - controlling actions of third-party, forth-party and nth-party JavaScript that powers your website experience.
Source Defense Platform provides protection against all types of client-side security incidents, including keylogging, formjacking and digital skimming. Magecart is also protected. - by extending the web security beyond the browser to the server.
Learn more
Speechmatics
Best-in-Market Speech-to-Text & Voice AI for Enterprises.
Speechmatics delivers industry-leading Speech-to-Text and Voice AI for enterprises needing unrivaled accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with exceptional precision—across the widest range of languages, dialects, and accents.
Powered by Foundational Speech Technology, Speechmatics supports mission-critical voice applications in media, contact centers, finance, healthcare, and more. With on-prem, cloud, and hybrid deployment, businesses maintain full control over data security while unlocking voice insights.
Trusted by global leaders, Speechmatics is the top choice for best-in-class transcription and voice intelligence.
🔹 Unmatched Accuracy – Superior transcription across languages & accents
🔹 Flexible Deployment – Cloud, on-prem, and hybrid
🔹 Enterprise-Grade Security – Full data control
🔹 Real-Time & Batch Processing – Scalable transcription
🚀 Power your Speech-to-Text and Voice AI with Speechmatics today!
Learn more
Rocket.Chat
Rocket.Chat is a communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.
Learn more
