Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReportMagic is a cloud-based SaaS reporting platform that automatically generates visually appealing and branded reports from data sourced from various systems, including Microsoft Dynamics, SQL Server, LogicMonitor, Cisco SmartNET, SalesForce, AutoTask, ServiceNow, and even your own customized solutions. Say goodbye to the tedious process of copying and pasting information from multiple platforms! Empower your talented workforce to focus on more essential projects while effortlessly showcasing your compliance with SLA standards. Leverage the full potential of LogicMonitor with our service! We do not retain any data; instead, we retrieve it from your systems precisely when needed. Create user-friendly, visual reports that feature clear graphs and tables, emphasizing the most critical issues. This simplifies the management and oversight of your network, devices, alerts, personnel, and processes, ultimately enhancing your operational efficiency. With ReportMagic, you can elevate your reporting capabilities and gain deeper insights into your business performance.
Description
The Reporting Engine offers software designed for call center reporting, granting you straightforward access to essential data needed for tracking key metrics and gaining insights for enhancing operations. At the core of any successful call center lies the capacity to assess and evaluate business performance. This is precisely why The Reporting Engine ensures that you can easily retrieve the necessary information to oversee vital statistics and foster operational advancements for continuous improvement. By streamlining access to this critical data, organizations can make informed decisions that lead to better service delivery and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$440 per month
Free Trial
No
Free Version
Yes
Pricing Details
$150.00/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Panoramic Data
Country
United Kingdom
Website
www.panoramicdata.com
Vendor Details
Company Name
eMetrix Systems
Founded
2012
Country
United States
Website
www.thereportingengine.com
Product Features
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
Yes
Forecasting
Yes
Marketing Reports
Yes
OLAP
No
Report Export
Yes
Sales Reports
Yes
Scheduled / Automated Reports
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Reporting
Customizable Dashboard
No
Data Source Connectors
No
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
No