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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ReportMagic is a cloud-based SaaS reporting platform that automatically generates visually appealing and branded reports from data sourced from various systems, including Microsoft Dynamics, SQL Server, LogicMonitor, Cisco SmartNET, SalesForce, AutoTask, ServiceNow, and even your own customized solutions. Say goodbye to the tedious process of copying and pasting information from multiple platforms! Empower your talented workforce to focus on more essential projects while effortlessly showcasing your compliance with SLA standards. Leverage the full potential of LogicMonitor with our service! We do not retain any data; instead, we retrieve it from your systems precisely when needed. Create user-friendly, visual reports that feature clear graphs and tables, emphasizing the most critical issues. This simplifies the management and oversight of your network, devices, alerts, personnel, and processes, ultimately enhancing your operational efficiency. With ReportMagic, you can elevate your reporting capabilities and gain deeper insights into your business performance.

Description

The Reporting Engine offers software designed for call center reporting, granting you straightforward access to essential data needed for tracking key metrics and gaining insights for enhancing operations. At the core of any successful call center lies the capacity to assess and evaluate business performance. This is precisely why The Reporting Engine ensures that you can easily retrieve the necessary information to oversee vital statistics and foster operational advancements for continuous improvement. By streamlining access to this critical data, organizations can make informed decisions that lead to better service delivery and efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$440 per month
Free Trial
Free Version

Pricing Details

$150.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Panoramic Data

Country

United Kingdom

Website

www.panoramicdata.com

Vendor Details

Company Name

eMetrix Systems

Founded

2012

Country

United States

Website

www.thereportingengine.com

Product Features

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

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