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Description
ReportMagic is a cloud-based SaaS reporting platform that automatically generates visually appealing and branded reports from data sourced from various systems, including Microsoft Dynamics, SQL Server, LogicMonitor, Cisco SmartNET, SalesForce, AutoTask, ServiceNow, and even your own customized solutions. Say goodbye to the tedious process of copying and pasting information from multiple platforms! Empower your talented workforce to focus on more essential projects while effortlessly showcasing your compliance with SLA standards. Leverage the full potential of LogicMonitor with our service! We do not retain any data; instead, we retrieve it from your systems precisely when needed. Create user-friendly, visual reports that feature clear graphs and tables, emphasizing the most critical issues. This simplifies the management and oversight of your network, devices, alerts, personnel, and processes, ultimately enhancing your operational efficiency. With ReportMagic, you can elevate your reporting capabilities and gain deeper insights into your business performance.
Description
The Reporting Engine offers software designed for call center reporting, granting you straightforward access to essential data needed for tracking key metrics and gaining insights for enhancing operations. At the core of any successful call center lies the capacity to assess and evaluate business performance. This is precisely why The Reporting Engine ensures that you can easily retrieve the necessary information to oversee vital statistics and foster operational advancements for continuous improvement. By streamlining access to this critical data, organizations can make informed decisions that lead to better service delivery and efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$440 per month
Free Trial
Free Version
Pricing Details
$150.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Panoramic Data
Country
United Kingdom
Website
www.panoramicdata.com
Vendor Details
Company Name
eMetrix Systems
Founded
2012
Country
United States
Website
www.thereportingengine.com
Product Features
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports