Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Remote Utilities is a versatile remote desktop solution suitable for business and home use. View and control the remote computer as if you were sitting right in front of it.
For business users, Remote Utilities serves as a command center, maintaining IT infrastructure efficiently. It consolidates all PCs into a list for easy access, monitoring, and management. It is instrumental for optimizing inventory management, eliminating the need for physical access to remote PCs, allowing secure connections to office computers from home or while traveling, ensuring instant access to files, databases, and software.
Helpdesk providers will find the firewall bypass feature beneficial, allowing connections to remote PCs without installation and administrative privileges, even with firewalls and NAT services. Customize the Agent with your branding before deployment to clients. This ensures that technical support specialists can assist clients regardless of their computer literacy or network configuration.
Description
SecureLink is the market leader in vendor privileged access management and remote support for highly regulated enterprises and technology vendors. SecureLink is used by more than 30,000 organizations around the world. SecureLink's purpose-built platform is trusted by top-notch companies in many industries, including legal, gaming, healthcare, financial services and retail. SecureLink is headquartered at Austin, Texas.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
No
Authy
No
Cisco Duo
No
CyberArk Privileged Access Manager
No
Delinea Cloud Access Controller
No
Google Authenticator
No
Microsoft Authenticator
No
OneLogin
No
Ping Identity
No
Salesforce
No
Integrations
Active Directory
Yes
Authy
Yes
Cisco Duo
Yes
CyberArk Privileged Access Manager
Yes
Delinea Cloud Access Controller
Yes
Google Authenticator
Yes
Microsoft Authenticator
Yes
OneLogin
Yes
Ping Identity
Yes
Salesforce
Yes
Pricing Details
$99 one-time payment
Starter - 99$ per concurrent user + 20 endpoints.
Mini - 249$ per concurrent user + 50 endpoints.
Pro - $499 per concurrent user + unlimited endpoitns.
Endpoint - $290 per 10 endpoints + unlimited concurrent users.
Mini - 249$ per concurrent user + 50 endpoints.
Pro - $499 per concurrent user + unlimited endpoitns.
Endpoint - $290 per 10 endpoints + unlimited concurrent users.
Free Trial
Yes
Free Version
Yes
Pricing Details
SecureLink’s products are offered in pricing that is best for our users. For the enterprise product, SecureLink is priced per vendor (e.g. your vendor might have hundreds of support reps, but you are only charged for each unique vendor, not user). For our vendor product, the pricing is based on concurrent connections, so it depends on the number of clients you would need to connect to.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Remote Utilities Pty (Cy) Ltd.
Founded
2010
Country
Cyprus
Website
www.remoteutilities.com
Vendor Details
Company Name
SecureLink
Founded
2003
Country
United States
Website
www.securelink.com
Product Features
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
No
Mobile Device Access
No
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
No
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
No
Surveys & Feedback
Yes
Product Features
Privileged Access Management
Application Access Control
Yes
Behavioral Analytics
No
Credential Management
Yes
Endpoint Management
No
For MSPs
No
Granular Access Controls
Yes
Least Privilege
Yes
Multifactor Authentication
Yes
Password Management
Yes
Policy Management
No
Remote Access Management
Yes
Threat Intelligence
No
User Activity Monitoring
No
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
Yes
Group View
Yes
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
No
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
No
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes