SecureLink Description
SecureLink is the market leader in vendor privileged access management and remote support for highly regulated enterprises and technology vendors. SecureLink is used by more than 30,000 organizations around the world. SecureLink's purpose-built platform is trusted by top-notch companies in many industries, including legal, gaming, healthcare, financial services and retail. SecureLink is headquartered at Austin, Texas.
SecureLink Alternatives
ScreenMeet
ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
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Zoho Assist
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Atera
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Admin By Request Endpoint Privilege Management
Achieve swift onboarding and management of your entire workforce's workstations and servers with Just-In-Time privilege elevation through an intuitive portal. This system allows for a comprehensive analysis of risky users and assets by utilizing thread and behavioral analytics to detect harmful software, thus safeguarding against data breaches and malware threats. Instead of elevating user privileges, the focus is on elevating applications, enabling privilege delegation tailored to specific users or groups, which in turn optimizes both time and financial resources. Regardless of whether the individual is a developer within IT, a novice in HR, or a third-party contractor servicing an endpoint, there exists a suitable elevation method for each profile. Additionally, all functionalities are readily available with Admin By Request and can be customized to meet the unique requirements of various users or groups, ensuring a secure and efficient operational environment. This approach not only enhances security but also fosters a more streamlined workflow across departments.
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Pricing
Pricing Information:
SecureLink’s products are offered in pricing that is best for our users. For the enterprise product, SecureLink is priced per vendor (e.g. your vendor might have hundreds of support reps, but you are only charged for each unique vendor, not user). For our vendor product, the pricing is based on concurrent connections, so it depends on the number of clients you would need to connect to.
Integrations
Company Details
Company:
SecureLink
Year Founded:
2003
Headquarters:
United States
Website:
www.securelink.com
Media
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Product Details
Platforms
Web-Based
Windows
Mac
Linux
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support
SecureLink Features and Options
Privileged Access Management Software
Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring
Remote Support Software
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Desktop Software
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
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