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Description
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time.
The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels.
Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call.
Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review.
The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps.
With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.
Description
Submit.ninja is a quick and straightforward tool designed for gathering NPS and CSAT feedback, catering to teams that seek organized insights without the complexity of a comprehensive survey platform.
With no signup necessary, you can create a customized feedback form in mere seconds by selecting a template, adjusting colors, and specifying any metadata to capture, such as user ID, campaign, or plan. Once completed, you can easily embed the form into your website or application, or share it through a full-page link.
The responses are displayed in an intuitive dashboard that allows you to monitor trends over time, and you can set up email notifications to stay updated on new feedback or seamlessly forward them to your CRM or helpdesk. If you need a more in-depth analysis, you can export all the data as a CSV file.
Submit.ninja supports multiple languages and maintains a consistent brand experience, making it a lightweight and user-friendly option that helps you obtain valuable feedback quickly. This efficiency is particularly beneficial for teams looking to enhance their customer experience without the burden of complex tools.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Qualtrics XM Platform
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Press'nXPress
Founded
2018
Country
Canada
Website
pressnxpress.com
Vendor Details
Company Name
Submit Ninja
Founded
2025
Country
Austria
Website
submit.ninja/
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video