Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.

Description

Submit.ninja is a quick and straightforward tool designed for gathering NPS and CSAT feedback, catering to teams that seek organized insights without the complexity of a comprehensive survey platform. With no signup necessary, you can create a customized feedback form in mere seconds by selecting a template, adjusting colors, and specifying any metadata to capture, such as user ID, campaign, or plan. Once completed, you can easily embed the form into your website or application, or share it through a full-page link. The responses are displayed in an intuitive dashboard that allows you to monitor trends over time, and you can set up email notifications to stay updated on new feedback or seamlessly forward them to your CRM or helpdesk. If you need a more in-depth analysis, you can export all the data as a CSV file. Submit.ninja supports multiple languages and maintains a consistent brand experience, making it a lightweight and user-friendly option that helps you obtain valuable feedback quickly. This efficiency is particularly beneficial for teams looking to enhance their customer experience without the burden of complex tools.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Qualtrics XM Platform
Zapier

Integrations

Qualtrics XM Platform
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Press'nXPress

Founded

2018

Country

Canada

Website

pressnxpress.com

Vendor Details

Company Name

Submit Ninja

Founded

2025

Country

Austria

Website

submit.ninja/

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

NPS

Alternatives

Alternatives

Simplesat Reviews

Simplesat

Pronto Holdings
Promoter Ninja Reviews

Promoter Ninja

Hoshinplan Strategy