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Description

Gather, oversee, and display your Google reviews to foster trust, enhance website visitors, and elevate sales. This is the essential tool required to create an effective review strategy for your enterprise. In the past, gathering reviews posed challenges, but we have simplified the process significantly. Now, all your reviews are conveniently located in one area, complete with impressive analytics. You also have access to customizable options for showcasing your reviews, no matter where you need them. While many review platforms focus solely on company-wide collection, Preferrd caters specifically to professionals, understanding that your business thrives on connections. That’s precisely why our platform facilitates the collection of reviews at the individual consultant level, ensuring personalized feedback. This tailored approach sets us apart in the industry and supports your unique business needs.

Description

Up Review is a comprehensive SaaS solution from France that empowers local businesses such as restaurants, hotels, retailers, and franchise networks to take control of their online reputation and customer interactions. By using QR codes or NFC tags at the point of sale, businesses can easily gather Google reviews, enhancing their visibility and credibility on search engines. Its innovative gamified contest feature motivates customers to leave feedback by offering prizes, making the review process engaging and rewarding. Beyond reputation management, Up Review automates targeted marketing campaigns through SMS and email, allowing businesses to customize messaging and branding for greater impact. The platform provides a real-time dashboard that consolidates review collection, campaign performance, and customer engagement metrics in one place. Up Review is well suited for both individual business owners and marketing agencies, featuring white-label solutions and the ability to manage multiple accounts. This flexibility makes it a scalable tool for growing brands. Ultimately, it helps physical businesses strengthen their e-reputation and foster lasting customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$60 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Preferrd

Founded

2019

Country

United Kingdom

Website

preferrd.com

Vendor Details

Company Name

Up Review

Founded

2023

Country

France

Website

up-review.co/fr

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Recruiting Agency

Assessments No 
Background Screening No 
Billing & Invoicing No 
CRM Yes 
Candidate Management No 
Internal HR No 
Interview Management No 
Job Posting No 
Lead & Sales Management Yes 
Payroll Management No 
Reference Checking No 
Resume Parsing No 
Resume Search No 
Self Service Portal Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

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