Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance both your customer and employee experiences by leveraging real-time data for informed decision-making, suitable for businesses of any scale. Our sophisticated web platform allows you to design straightforward and effective surveys effortlessly. You can gather valuable customer feedback using our applications available on Android and iOS devices, accessible through web, tablet, or phone. Analyze comprehensive metrics on customer interactions and satisfaction via our intuitive web dashboard. Utilize these insights to implement proactive measures aimed at boosting overall customer contentment. Furthermore, our online surveys are functional offline; responses are stored on mobile devices until internet connectivity is restored. Benefit from in-depth analytics and insights derived from the data provided by your respondents. Additionally, you have the option to showcase your organization's special offers and promotions during survey participation. Select from a variety of question formats, including radio buttons, checkboxes, star ratings, numerical ratings, and NPS. Our platform also accommodates surveys in multiple languages, ensuring a broader reach, and supports various media formats, such as images and videos, enhancing the survey experience. This comprehensive approach ensures you capture the necessary data to drive meaningful improvements in your business.

Description

The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Wufoo Yes 

Integrations

Wufoo No 

Pricing Details

$150 per year
Free Trial No 
Free Version No 

Pricing Details

$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Zivot Labs Inc

Founded

2013

Country

India

Website

orbitrics.com

Vendor Details

Company Name

ServiceGuru

Country

United States

Website

www.serviceguru.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access No 

Alternatives

Alternatives

IntouchCX™ Platform Reviews

IntouchCX™ Platform

Intouch Insight
SurveyOL Reviews

SurveyOL

SurveyOL.com
IntouchSurvey® Reviews

IntouchSurvey®

Intouch Insight
GetFeedback Reviews

GetFeedback

SurveyMonkey
Ask Inline Reviews

Ask Inline

Ask inline