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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OmniGenX.Ai is an AI-powered customer engagement platform designed to enhance Salesforce by integrating it with WhatsApp, social media, websites, and email for seamless omnichannel communication. This platform automates key sales pipeline activities such as follow-ups, campaign management, appointment scheduling, and document sharing including contracts and invoices on WhatsApp. OmniGenX.Ai uses chatbots to capture leads from websites, manage customer queries, and escalate complex issues to live agents, improving customer support responsiveness. The 360° super admin dashboard offers full visibility into live customer conversations, agent performance metrics, and real-time analytics for better business decision-making. Users benefit from advanced automation capabilities like personalized bulk messaging, task automation, and Outlook calendar sync, all configured without coding. Built as a 100% Salesforce-native solution, OmniGenX.Ai leverages AWS SageMaker for AI-powered insights while maintaining robust security controls. The platform supports industries including real estate, healthcare, finance, retail, and IT, adapting easily to diverse business needs. With flexible pricing and 24/7 support, OmniGenX.Ai ensures businesses stay connected to customers anytime, anywhere.

Description

Wisemelon is an advanced customer engagement platform driven by AI, designed to enable businesses to create app-like interactions within WhatsApp. It offers a comprehensive suite of features such as campaign management, smart AI-driven retargeting, sequential messaging, automated drip campaigns, flexible workflows, and customizable CRM components. Additionally, Wisemelon provides interactive web interfaces, insightful Business Intelligence (BI) dashboards, real-time analytics, and smooth integration with various business systems, equipping companies with all the tools necessary to interact with customers, streamline operations, and foster rapid growth from one robust platform. This all-in-one solution ensures that businesses can effectively meet their engagement goals while optimizing their processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Salesforce Yes 

Integrations

WhatsApp Yes 
Salesforce No 

Pricing Details

$10
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Texve

Founded

2023

Country

United States

Website

texve.com

Vendor Details

Company Name

Wisemelon

Founded

2024

Country

India

Website

wisemelon.ai/

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives