Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

The Live Chat Alternative offers a seamless way for customers to engage in personal voice conversations with your business directly from your website, allowing them to call your phone numbers hassle-free without any software installation. Best of all, these calls are completely free! Unlike traditional LiveChat software, which often comes with hidden expenses such as agent salaries, the Live Chat Alternative leverages your current telephone lines to boost sales without disrupting your team’s daily operations or requiring new hires. We recognize that skilled sales professionals frequently juggle meetings, close deals, and manage a high volume of phone calls throughout their day. Given such busy schedules, it can be challenging for them to remain tethered to a chat console for extended periods. The Live Chat Alternative effectively connects online customers to your sales team’s existing phones, allowing for efficient communication regardless of their location. This innovative solution not only enhances customer service but also streamlines the sales process, making it easier for businesses to thrive in a competitive market.

Description

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bronto Marketing Platform
DNN (DotNetNuke)
Drupal
Google Tag Manager
Haptik
HubSpot CRM
Kissmetrics
Mixpanel
MyClassboard
OpenCart
Pinnacle Cart
Shift4Shop
Strikingly
Truto
Vendio
WooCommerce
Zendesk
Zoho Checkout
Zoho Payroll
osCommerce

Integrations

Bronto Marketing Platform
DNN (DotNetNuke)
Drupal
Google Tag Manager
Haptik
HubSpot CRM
Kissmetrics
Mixpanel
MyClassboard
OpenCart
Pinnacle Cart
Shift4Shop
Strikingly
Truto
Vendio
WooCommerce
Zendesk
Zoho Checkout
Zoho Payroll
osCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Live Chat Alternative

Founded

2016

Country

United States

Website

www.livechatalternative.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/salesiq/

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Alternatives

Alternatives

HubSpot CRM Reviews

HubSpot CRM

HubSpot
Act-On Reviews

Act-On

Act-On Software
LiveChat Reviews

LiveChat

LiveChat Software
SMS-Magic Reviews

SMS-Magic

Screen-Magic Mobile Media Inc