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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Manage your emails, calendars, and contacts seamlessly through one interface. With Kontact, you can consolidate your email, calendar, contacts, and additional personal information into a single, cohesive platform. This integration facilitates better communication management, day organization, and collaboration with colleagues, ultimately enhancing your productivity. Kontact combines all personal information management applications into one window, providing an optimal user experience that boosts efficiency. You can access a suite of powerful tools within Kontact without needing multiple applications. Unlike proprietary online services, we prioritize your privacy and adhere to open standards, allowing you full control over your personal data. Additionally, Kontact offers the flexibility of offline data access if desired. The KMail email client, which is part of this suite, works seamlessly with popular email services like Gmail, featuring a range of tools designed to optimize productivity and streamline the handling of extensive email accounts. This makes it easier than ever to stay organized and responsive, no matter how busy your schedule gets.

Description

eContact efficiently manages millions of dynamic and strategically timed multi-channel customer interactions each month, utilizing IVR, SMS, and Email services for major Fortune 500 companies across North America. By seamlessly integrating these channels, eContact ensures that customers receive the appropriate communication through their preferred medium, precisely when it is most effective. The platform can significantly increase the number of automated outreach efforts during peak contact periods, thereby enhancing both customer engagement and response rates. It also aligns the volume of outbound communications with available customer support resources, taking into account historical data and current service conditions. Furthermore, eContact personalizes each interaction by considering factors such as individual channel preferences, customer status, and various other customer-specific variables to optimize the timing, content, and frequency of contact attempts. This holistic approach not only improves customer satisfaction but also drives better business outcomes through targeted engagement strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
KDE Plasma
Microsoft Exchange

Integrations

Gmail
KDE Plasma
Microsoft Exchange

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KDE

Founded

1996

Country

Germany

Website

kontact.kde.org

Vendor Details

Company Name

SkyCreek

Founded

2003

Country

United States

Website

www.skycreek.com/products/econtact/

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

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