Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
Description
dala.care is an innovative cloud-based platform for home care management, crafted to enhance and simplify the intricate daily functions of providing care through two intuitive applications—one tailored for caregivers and families on the move, and another designed for administrative care managers. These applications facilitate real-time scheduling, customized activities of daily living, and accessible care plans from any location, allowing teams to concentrate on delivering high-quality care instead of getting bogged down by paperwork. Caregivers benefit from real-time schedules that include personalized visit information, access to essential care plans, and contact details necessary for effective service delivery, along with electronic visit verification that tracks time and location for every appointment, ensuring that they remain organized and accountable while working in the field. Meanwhile, the office application for care managers provides a comprehensive overview, allowing for easy management of caregivers, care recipients, and contacts, while seamlessly enabling the configuration of schedules, capturing essential data, and integrating with payroll and billing systems. This integration not only fosters efficiency but also enhances communication within the care team, further elevating the overall quality of care provided to clients.
API Access
Has API
API Access
Has API
Integrations
AlayaCare
AxisCare
Savii Care
WellSky Home Health
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Vendor Details
Company Name
dala.care
Country
United States
Website
dala.care/
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification