Home Care Pulse Description

Get detailed, objective feedback from clients and caregivers. You and your staff can gather feedback, track trends and retain more caregivers, all while allowing you to free up time. To retain caregivers and improve the care experience, combine caregiver feedback with training. We have merged with In the Know, an award-winning training provider, to offer training that allows you to respond to caregiver and client feedback online and in person. All your online reviews can be viewed, accessed, and responded to in one place. 9 out of 10 customers look online for reviews before making a purchase. Establish a strong online reputation. Third-party surveys are more reliable, more accurate, and require less time. You will feel more secure knowing that you have a constant pulse on your clients' and caregivers.

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Company Details

Company:
Home Care Pulse
Year Founded:
2008
Headquarters:
United States
Website:
www.homecarepulse.com

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Home Care Pulse Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support

Home Care Pulse Features and Options

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label