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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.

Description

Leaders at numerous home care, hospice, and community care agencies utilize CellTrak VisitManager for their aides and volunteers, ensuring a dependable solution that handles over a million care visits each week. The VisitManager app offers a comprehensive and adaptable solution designed for the needs of caregivers. Field workers receive real-time updates on client information, schedules, and personalized service plans, allowing them to efficiently document their services right at the point of care. They appreciate the convenience of automated time and mileage tracking, as well as the streamlined paperwork process, alongside enhanced communication and location awareness features on their mobile devices. Meanwhile, office personnel benefit from unprecedented visibility into field operations through real-time alerts and the ability to track caregiver locations in relation to clients. This leads to significant time savings, decreased frustrations, and a substantial reduction in paperwork, ultimately enhancing the overall quality of care provided. Additionally, the integration of this technology fosters better coordination between caregivers and administrative staff, further improving service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlayaCare
AxisCare
Savii Care
WellSky Home Health

Integrations

AlayaCare
AxisCare
Savii Care
WellSky Home Health

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Home Care Pulse

Founded

2008

Country

United States

Website

www.homecarepulse.com

Vendor Details

Company Name

CellTrak Technologies

Website

www.celltrak.com/hubfs/Website_Files/ResourcesPdfs/VM_2016.pdf

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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