Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 24 Ratings

Total
ease
features
design
support

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

Description

The best email client for Windows or macOS will boost your productivity and increase your email efficiency. eM Client is a fully featured email client that has a simple and clean interface. It offers features for tasks, calendars, online meetings, contacts, notes and chat. Schedule online meetings with integration with Zoom, MS Teams, Google Meet and more. Use cloud attachments to keep control over your files via Dropbox, Google Drive etc. eM Client is compatible with every email service that can use IMAP, POP or Exchange Web Services protocol. This email client is compatible with Google Workspace, Microsoft 365 Outlook, Exchange, and many more. eM Client improves email communication for both professionals, businesses and home users. It includes advanced features such as server-side search, instant message translation, "Snooze" and "Watch for replies", synchronized tags, and easy email encryption (PGP/S/MIME). Ensure privacy with automatic blocking of mail-tracking pixels. You can also customize the look and available features to make sure it works best for your specific needs - create your own theme or select one of the pre-set ones, customize your toolbar, shortcuts and message list.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Copper Yes 
Dialpad Connect Yes 
Dialpad Support Yes 
Dropbox Yes 
Email Signature Rescue No 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
JustCall Yes 
KonnectzIT Yes 
MDaemon Email Server No 
Microsoft 365 No 
Pabbly Connect Yes 
Pipedrive Yes 
Shopify Yes 
SmarterMail No 
Stripe Yes 
Xtraxtor Email Converter No 
Zapier Yes 
Zoho CRM Yes 

Integrations

Gmail Yes 
Copper No 
Dialpad Connect No 
Dialpad Support No 
Dropbox No 
Email Signature Rescue Yes 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
JustCall No 
KonnectzIT No 
MDaemon Email Server Yes 
Microsoft 365 Yes 
Pabbly Connect No 
Pipedrive No 
Shopify No 
SmarterMail Yes 
Stripe No 
Xtraxtor Email Converter Yes 
Zapier No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$59.95 one-time fee
Pro license unlocks the entire eM Client functionality including Notes, Mass Mail, instant translation of emails, Send Email Later, All Attachments view, Snooze Email, or Watch For Reply features.
Commercial use is allowed, as well as an unlimited number of email accounts (Free users are limited to 2 email accounts and non-commercial, personal use).

Additionally, it's possible to purchase Lifetime Upgrades for a $70 one-time fee and get all future major versions and updates of eM Client + 1 year of VIP support.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Vendor Details

Company Name

eM Client

Founded

2006

Country

Czech Republic

Website

emclient.com

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Product Features

Calendar

Calendar Sync Yes 
Collaboration Tools No 
Multi-Device Support Yes 
Reminders Yes 
Room Booking No 
Scheduling No 
Task Manaagement Yes 

Contact Management

Activity Management Yes 
Appointment Management No 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline No 
Email Marketing No 
Group Management Yes 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter Yes 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Email Management

Data Recovery Yes 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting Yes 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing No 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management Yes 
Task Management Yes 
Team Chat Yes 

Alternatives

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