Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!
Description
berry® has revolutionized correspondence management in ways previously unimagined. Our solutions empower both government entities and private organizations to prioritize their communications effectively, offering the flexibility to create customized processes or utilize dynamic Ad-hoc management run by users. The user experience we provide excites top executives while also catering to the needs of active staff members. With seamless integration of Active Directory and HR systems, coupled with robust authentication and extensive permission settings, we meticulously track all activities. We surpass expectations by addressing the diverse requirements of clients with medium to large teams. Additionally, berry® enhances the management of team meetings by connecting correspondence, documents, internal team members, and external invitees, fostering collaboration throughout the meeting process. This comprehensive approach ensures that all aspects of communication and collaboration are streamlined for maximum efficiency.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Copper
Dialpad Connect
Dropbox
HubSpot CRM
HubSpot Customer Platform
Integrately
LVGL
Microsoft Azure
Microsoft Exchange
Integrations
Adobe Acrobat
Copper
Dialpad Connect
Dropbox
HubSpot CRM
HubSpot Customer Platform
Integrately
LVGL
Microsoft Azure
Microsoft Exchange
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpwise
Founded
2019
Country
United States
Website
helpwise.io
Vendor Details
Company Name
eSense Software
Founded
2002
Country
Arabia
Website
www.esensesoftware.com/products/berry
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting