Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

Description

I appreciate your email once more. This is truly the ultimate personal email client. It brings a groundbreaking approach to email management for teams. With its smart email prioritization and noise minimization features, you will have access to the most sophisticated email tools available. Experience the satisfaction of achieving Inbox Zero like never before. Spark smartly elevates your most significant messages, ensuring that emails from genuine contacts rise to the top of your inbox. You can easily pin and respond to these important communications while effortlessly archiving less critical ones in bulk. By limiting notifications to only those emails from your known contacts, Spark effectively reduces the clutter, allowing you to reclaim your mental space for creativity and tranquility. Working collaboratively enhances our productivity, and Spark facilitates seamless email creation, discussion, and sharing among team members. Elevate your teamwork by utilizing the real-time editor to craft polished emails together. You can invite colleagues to engage in discussions regarding specific emails and threads, promoting a collaborative atmosphere where questions can be asked, answers provided, and everyone stays informed. Additionally, streamline your workflow by saving time on repetitive email messages. By using templates, you can send similar emails to multiple recipients efficiently, further enhancing your productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Trello Yes 
Bear No 
Dialpad Connect Yes 
Dropbox Yes 
Evernote No 
Google Hangouts No 
Integrately Yes 
Microsoft Exchange No 
OmniFocus No 
Pipedrive Yes 
Quickwork Yes 
Slack Yes 
Stackreaction Yes 
Stripe Yes 
Things No 
WhatsApp Yes 
Yahoo! Mail No 
Zoho CRM Yes 
iCloud No 

Integrations

Gmail Yes 
Trello Yes 
Bear Yes 
Dialpad Connect No 
Dropbox No 
Evernote Yes 
Google Hangouts Yes 
Integrately No 
Microsoft Exchange Yes 
OmniFocus Yes 
Pipedrive No 
Quickwork No 
Slack No 
Stackreaction No 
Stripe No 
Things Yes 
WhatsApp No 
Yahoo! Mail Yes 
Zoho CRM No 
iCloud Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$6.39 per user, per month
Billed annually
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Vendor Details

Company Name

Readdle

Founded

2007

Country

Ukraine

Website

sparkmailapp.com

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Alternatives

Alternatives

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