Average Ratings 2 Ratings
Average Ratings 4 Ratings
Description
Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!
Description
I appreciate your email once more. This is truly the ultimate personal email client. It brings a groundbreaking approach to email management for teams. With its smart email prioritization and noise minimization features, you will have access to the most sophisticated email tools available. Experience the satisfaction of achieving Inbox Zero like never before. Spark smartly elevates your most significant messages, ensuring that emails from genuine contacts rise to the top of your inbox. You can easily pin and respond to these important communications while effortlessly archiving less critical ones in bulk. By limiting notifications to only those emails from your known contacts, Spark effectively reduces the clutter, allowing you to reclaim your mental space for creativity and tranquility. Working collaboratively enhances our productivity, and Spark facilitates seamless email creation, discussion, and sharing among team members. Elevate your teamwork by utilizing the real-time editor to craft polished emails together. You can invite colleagues to engage in discussions regarding specific emails and threads, promoting a collaborative atmosphere where questions can be asked, answers provided, and everyone stays informed. Additionally, streamline your workflow by saving time on repetitive email messages. By using templates, you can send similar emails to multiple recipients efficiently, further enhancing your productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Trello
Yes
Bear
No
Dialpad Connect
Yes
Dropbox
Yes
Evernote
No
Google Hangouts
No
Integrately
Yes
Microsoft Exchange
No
OmniFocus
No
Integrations
Gmail
Yes
Trello
Yes
Bear
Yes
Dialpad Connect
No
Dropbox
No
Evernote
Yes
Google Hangouts
Yes
Integrately
No
Microsoft Exchange
Yes
OmniFocus
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$6.39 per user, per month
Billed annually
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Helpwise
Founded
2019
Country
United States
Website
helpwise.io
Vendor Details
Company Name
Readdle
Founded
2007
Country
Ukraine
Website
sparkmailapp.com
Product Features
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
Yes
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No