Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

Description

Elevate your efficiency and enhance your email communication with Mailspring, the premier email client compatible with Mac, Linux, and Windows systems. It supports multiple accounts, including IMAP and Office 365, and features touch and gesture controls, advanced shortcuts, rapid search capabilities, the option to undo sent messages, a unified inbox, read receipts, link tracking, and much more, all while offering themes and layouts like dark mode and being available in nine different languages. Mailspring's indexing capability allows you to use sophisticated, Gmail-like search queries to sift through message contents across all linked accounts, ensuring that no email ever goes missing. Gain insights about your audience, send timely follow-ups, and transform clicks and opens into useful information. Mailspring Pro serves as your indispensable email assistant for both sales and business, unlocking additional features that go beyond the limitations of the free version. With Mailspring Pro, you can snooze emails, schedule reminders, and send messages at a later time without restrictions, empowering you to take charge of your inbox effectively. Moreover, recognizing and understanding your contacts and customers can significantly enhance your ability to engage with them.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Dialpad Support Yes 
Dropbox Yes 
Fastmail No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Integrately Yes 
JustCall Yes 
KonnectzIT Yes 
Mail.com No 
Microsoft Exchange No 
Salesflare Yes 
Shopify Yes 
Slack Yes 
Stripe Yes 
WhatsApp Yes 
Xtraxtor Email Converter No 
Zoho CRM Yes 
iCloud No 

Integrations

Gmail Yes 
Dialpad Support No 
Dropbox No 
Fastmail Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Integrately No 
JustCall No 
KonnectzIT No 
Mail.com Yes 
Microsoft Exchange Yes 
Salesflare No 
Shopify No 
Slack No 
Stripe No 
WhatsApp No 
Xtraxtor Email Converter Yes 
Zoho CRM No 
iCloud Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$8 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Vendor Details

Company Name

Foundry 376

Founded

2012

Website

getmailspring.com

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

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