Helpwise Reviews

Helpwise

5.0 out of 5 stars

Average Ratings 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

Description

Consolidate your Gmail, Calendar, and Contacts into Mailplane to avoid the mess of multiple browser tabs. This all-in-one application features keyboard shortcuts reminiscent of Apple's design philosophy, requiring no extra setup. With Mailplane’s notifier, you can see the count of unread messages in your inboxes directly from the Mac menu bar, and it alerts you when new emails are received. You have the convenience of archiving or replying to messages right from the notification. Experience lightning-fast navigation within Mailplane, whether you want to access a label, tab, account, or bookmark. Effortlessly search across all your Gmail accounts at once. Communicate more concisely with the help of annotations and shapes. Mailplane also seamlessly integrates with various macOS applications, while third-party extensions further enrich its functionality. Available in English, Japanese, German, French, Spanish, and Italian, Mailplane is designed for users around the globe. Thanks to the support of our dedicated customer community, Mailplane remains a staple over the years, and we are committed to ongoing enhancements for your benefit!

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Connectio.io No 
Dialpad Connect Yes 
Dropbox Yes 
Evernote No 
Google Calendar No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Integrately Yes 
KonnectzIT Yes 
OmniFocus No 
Pipedrive Yes 
Salesflare Yes 
Slack Yes 
Things No 
Todoist No 
Trello Yes 
WhatsApp Yes 
Zapier Yes 

Integrations

Gmail Yes 
Connectio.io Yes 
Dialpad Connect No 
Dropbox No 
Evernote Yes 
Google Calendar Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Integrately No 
KonnectzIT No 
OmniFocus Yes 
Pipedrive No 
Salesflare No 
Slack No 
Things Yes 
Todoist Yes 
Trello No 
WhatsApp No 
Zapier No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$29.95 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Vendor Details

Company Name

Mailplane

Founded

2006

Country

France

Website

mailplaneapp.com

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Product Features

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