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Description
Combine social collaboration, messaging, and business applications into a unified workspace with HCL Notes. This email client software provides teams with essential tools such as email, calendar, and contact management, while also integrating various collaboration resources and HCL Domino business applications. With its enhanced user experience and improvements to critical mail functionalities, HCL Notes evolves your routine email usage into a central operational hub, becoming increasingly vital for your team's productivity. By integrating social collaboration, messaging, and business applications into one cohesive workspace, Notes enhances daily workflow significantly. Currently, leading logistics firms, influential banks, and fashionable brands depend on Notes to streamline their operations and improve efficiency in their everyday tasks. The versatility of HCL Notes makes it an indispensable tool for organizations seeking to optimize their collaborative efforts and communication strategies.
Description
Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Enterprise Recon
Yes
Google Chrome
Yes
HCL Domino
Yes
Microsoft Dynamics 365
No
Mozilla Firefox
Yes
Prominic.NET
Yes
SWING PDF Converter for Notes
Yes
SaneBox
Yes
SharingCloud
Yes
StarfishETL
Yes
Integrations
Enterprise Recon
No
Google Chrome
No
HCL Domino
No
Microsoft Dynamics 365
Yes
Mozilla Firefox
No
Prominic.NET
No
SWING PDF Converter for Notes
No
SaneBox
No
SharingCloud
No
StarfishETL
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HCL Software
Founded
1991
Country
India
Website
www.hcltechsw.com/wps/portal/products/nd/home
Vendor Details
Company Name
Provaria
Country
Austria
Website
www.proaddon.com/en/addons/procti/
Product Features
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No