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Description

Combine social collaboration, messaging, and business applications into a unified workspace with HCL Notes. This email client software provides teams with essential tools such as email, calendar, and contact management, while also integrating various collaboration resources and HCL Domino business applications. With its enhanced user experience and improvements to critical mail functionalities, HCL Notes evolves your routine email usage into a central operational hub, becoming increasingly vital for your team's productivity. By integrating social collaboration, messaging, and business applications into one cohesive workspace, Notes enhances daily workflow significantly. Currently, leading logistics firms, influential banks, and fashionable brands depend on Notes to streamline their operations and improve efficiency in their everyday tasks. The versatility of HCL Notes makes it an indispensable tool for organizations seeking to optimize their collaborative efforts and communication strategies.

Description

Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Enterprise Recon Yes 
Google Chrome Yes 
HCL Domino Yes 
Microsoft Dynamics 365 No 
Mozilla Firefox Yes 
Prominic.NET Yes 
SWING PDF Converter for Notes Yes 
SaneBox Yes 
SharingCloud Yes 
StarfishETL Yes 
censhare Yes 
tenfold Yes 

Integrations

Enterprise Recon No 
Google Chrome No 
HCL Domino No 
Microsoft Dynamics 365 Yes 
Mozilla Firefox No 
Prominic.NET No 
SWING PDF Converter for Notes No 
SaneBox No 
SharingCloud No 
StarfishETL No 
censhare No 
tenfold No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HCL Software

Founded

1991

Country

India

Website

www.hcltechsw.com/wps/portal/products/nd/home

Vendor Details

Company Name

Provaria

Country

Austria

Website

www.proaddon.com/en/addons/procti/

Product Features

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Alternatives

Alternatives

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