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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Shopify
Alexa
AppFollow
AskNicely
Benchmark Email
Checkr
Constant Contact Lead Gen & CRM
FormKeep
Google Assistant
Helpware
HubSpot Operations Hub
Nicereply
Retently
Stripe
Teamleader
Trello
VisitorTrack
elevio

Integrations

Salesforce
Shopify
Alexa
AppFollow
AskNicely
Benchmark Email
Checkr
Constant Contact Lead Gen & CRM
FormKeep
Google Assistant
Helpware
HubSpot Operations Hub
Nicereply
Retently
Stripe
Teamleader
Trello
VisitorTrack
elevio

Pricing Details

$12 per user per month
Free Trial
Free Version

Pricing Details

$39 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Groove Networks

Founded

2013

Country

United States

Website

www.groovehq.com

Vendor Details

Company Name

Tactful AI

Founded

2016

Country

United Kingdom

Website

tactful.ai/enterprise-multilingual-ai-help-desk/

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

ezdesk Reviews

ezdesk

ency Consulting