Ameyo Fusion CX Description

Use customer interactions across all channels to maximize customer interaction. Your agents will be more productive if they can engage in multiple interactions simultaneously. Build lasting relationships with customers throughout the customer journey to grow your business faster. Use customer interactions across all channels to maximize customer interaction. Your agents will be more productive if they can engage in multiple interactions simultaneously. You will have context conversations that are more meaningful, less repetitive, faster, and better customer service. You can work more efficiently with fewer agents. Automating your support processes will make them more efficient than ever. Automated ticket creation and prioritization ensures a consistent customer experience across all channels.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
Ameyo
Year Founded:
2003
Headquarters:
India
Website:
www.ameyo.com/product/fusion-cx/
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Product Details

Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Ameyo Fusion CX Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management