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ease
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support

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Description

Gmelius is the first collaboration platform to integrate with your tools and bring your team together. Gmelius turns email into a collaborative, flexible channel that allows all your team members to stay in touch while working from their favorite tools (e.g., Gmail, Slack or Zoom). Gmelius unites internal and external communication, while giving your team the tools they need to collaborate, such as shared inboxes and shared labels, internal emails notes, shareable project boards and email sequences, email templates and shareable email sequences.

Description

Plumm is a shared inbox that stores all your customer support emails and live chat conversations. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Gmail
Google Calendar
Google Meet
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Indent
Salesforce
Shift
Slack
Stackreaction
Station
Trello
Zoom

Integrations

Desktop.com
Gmail
Google Calendar
Google Meet
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Indent
Salesforce
Shift
Slack
Stackreaction
Station
Trello
Zoom

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$7 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gmelius

Founded

2016

Country

Switzerland

Website

gmelius.com

Vendor Details

Company Name

Plumm

Founded

2019

Country

Poland

Website

www.plummapp.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Product Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

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