Plumm Reviews

Plumm Description

Plumm is a shared inbox that stores all your customer support emails and live chat conversations. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.

Pricing

Pricing Starts At:

$7 per user per month

Free Version:

Yes

Free Trial:

Yes

Integrations

View Integrations

Reviews

Total

ease

features

design

support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:

Plumm

Year Founded:

2019

Headquarters:

Poland

Website:

www.plummapp.com

Update This Listing

Media

Product Details

Platforms

SaaS

Type of Training

Live Online

Customer Support

Phone Support

Plumm Features and Options

Email Management Software

Help Desk Software

Alerts / Escalation

Automated Routing

Community Forums

Customizable Branding

Document Storage

Email Integration

IT Asset Management

Incident Management

Interaction Tracking

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Multiple Brands / Products

Network Monitoring

Real-time Chat

Self Service Portal

Service Level Agreement (SLA) Management

Ticket Management

Team Communication Software

Plumm Lists

Shared Inbox

Compare Plumm Against Alternatives

vs.

Topicbox

You can sort and store knowledge by topic, team, or project. The News Center of your organization gives you an up to date overview. Allow teams from any location to contribute online. You can refer to any email conversation by simply linking to a web link. From the beginning, give context and...

Compare
vs.

Front

Front is more than a customer communication hub — it’s how 7500+ companies build lasting business relationships. Inspired by email clients, Front’s modern interface feels familiar and easy to use, making it simple for teammates to get started. Behind the scenes, powerful automation capabilities...

Compare
vs.

Hiver

Hiver, a Gmail-centric customer support solution, allows teams to collaborate on shared inboxes such as orders@, services@, and support@. It works within Gmail and is the easiest, most natural way for teams handle customer email communications. It allows customer-facing teams to collaborate...

Compare
vs.

LiveAgent

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a...

Compare
vs.

Zoho Desk

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents...

Compare
vs.

Replyco

Take control of your inbox Are you overwhelmed by customer emails? You can centralize your email and increase response rates across eBay and Amazon. Lightning Fast Replies are a great way to grow your eCommerce business. What is the secret to increased sales? Happy buyers = 5-star feedback =...

Compare
vs.

Gmelius

Gmelius is the first collaboration platform to integrate with your tools and bring your team together. Gmelius turns email into a collaborative, flexible channel that allows all your team members to stay in touch while working from their favorite tools (e.g., Gmail, Slack or Zoom). Gmelius...

Compare
vs.

Spike

Spike integrates all your workspace into one Inbox. This includes email, chat and calendar, calls, team collaboration, tasks, calls, and even calls. You can now do your work in one feed so you don't have to switch between apps. Spike's conversational email merges traditional email with instant...

Compare

Similar Software

Topicbox

You can sort and store knowledge by topic, team, or project. The News Center of your organization gives you an up to date overview. Allow teams from any location to contribute online. You can refer to any email conversation by simply linking to a web link. From the beginning, give context and...

View Software
Front

Front is more than a customer communication hub — it’s how 7500+ companies build lasting business relationships. Inspired by email clients, Front’s modern interface feels familiar and easy to use, making it simple for teammates to get started. Behind the scenes, powerful automation capabilities...

View Software
Hiver

Hiver, a Gmail-centric customer support solution, allows teams to collaborate on shared inboxes such as orders@, services@, and support@. It works within Gmail and is the easiest, most natural way for teams handle customer email communications. It allows customer-facing teams to collaborate...

View Software
LiveAgent

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a...

View Software