Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Experience email that prioritizes your well-being, featuring elements you'll adore. You receive our complete dedication and professional assistance whenever necessary. Your email contains the nuances of your existence, safeguarded here rather than exploited for profit. Enjoy a fast and considerate email service, including calendars and contacts—all completely free of ads. Designed with your needs at the forefront, our smart features are sure to impress. While many internet corporations capitalize on your personal data, it doesn’t have to be that way. Reclaim your privacy and enhance your email experience. With reliable email support, you can focus more on what truly matters to you. Access Fastmail effortlessly through your browser, mobile devices, and desktop applications like Outlook, Thunderbird, and Mac Mail. Navigate your day effortlessly with email, calendars, and contacts merged into a single application. Easily migrate your existing data while keeping your life in order with a comprehensive inbox. Consolidate all your calendars into one view and effortlessly share them with loved ones. Use your own custom domain to ensure you own your email address for a lifetime. Enjoy the peace of mind that comes with knowing your information is safe and under your control.

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Stackreaction Yes 
Dialpad Support No 
Dropbox No 
Gmail No 
GroupNews Yes 
HubSpot CRM No 
JustCall No 
KonnectzIT No 
Morgen Yes 
Pipedrive No 
Postbox Yes 
Pronnel Yes 
Remindlo Yes 
Salesflare No 
Stripe No 
Unibox Yes 
UserSketch Yes 
ZOOK Email Backup Yes 
Zapier No 

Integrations

Shopify Yes 
Stackreaction Yes 
Dialpad Support Yes 
Dropbox Yes 
Gmail Yes 
GroupNews No 
HubSpot CRM Yes 
JustCall Yes 
KonnectzIT Yes 
Morgen No 
Pipedrive Yes 
Postbox No 
Pronnel No 
Remindlo No 
Salesflare Yes 
Stripe Yes 
Unibox No 
UserSketch No 
ZOOK Email Backup No 
Zapier Yes 

Pricing Details

$3 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fastmail

Founded

1999

Country

Australia

Website

www.fastmail.com

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Alternatives

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