InMotion Hosting Description
InMotion Hosting is a performance-first infrastructure provider trusted by agencies, developers, and growing businesses since 2001. With more than 170,000 customers worldwide, we design, own, and operate our own hardware, network, and data centers. There is no third-party cloud underneath your environment. No resellers. No abstraction layers between your workload and the people responsible for it.
That ownership gives us something most hosting providers cannot offer: direct control over performance, reliability, and response time. When something needs attention, our engineers are working on infrastructure they built and manage themselves.
Every support interaction is handled by trained technical staff, available 24/7. No scripts, no bots, no first-tier deflection. We are founder-led, privately held, and not backed by private equity. That independence means we invest in long-term infrastructure and long-term partnerships, not quarterly growth targets.
Products and Services:
- Web Hosting (Shared, WordPress, cPanel)
- Managed VPS Hosting
- Dedicated Servers
- Reseller Hosting with WHMCS
- Managed Hosting Services
- Large Server Deployments
- Domain Services and Business Email
- Professional Website Services
For technical teams and infrastructure-dependent businesses, the provider behind your stack matters as much as the stack itself. InMotion Hosting gives you performance, accountability, and direct access to the people running your environment.
Talk to one of our software experts for free. They will help you select the best software for your business.
Pricing
Integrations
Company Details
Media
Product Details
InMotion Hosting Features and Options
Web Hosting Provider
Dependable web hosting that truly delivers begins with a foundation you can rely on. InMotion Hosting is responsible for the design, ownership, and operation of everything from the core servers to the exclusive network infrastructure, ensuring your website loads swiftly, remains accessible, and can expand seamlessly without the need for disruptive migrations. Their shared hosting packages come with a 99.99% uptime guarantee, NVMe SSD storage, complimentary SSL certificates, automated backups on select plans, Monarx malware protection, and unlimited bandwidth. The Pro plan offers WHM access, capable of managing up to 4 cPanel accounts and 40 websites, making it ideal for agencies and growing businesses that need comprehensive multi-site management under one plan. Each account is supported by a dedicated team of experts available 24/7, who undergo over 280 hours of training before they engage with clients. There are no scripted responses or sales pressures. InMotion Hosting has been independent and founder-led since 2001, is employee-owned, and has earned the trust of over 170,000 businesses globally. When you reach out for assistance, you connect directly with an engineer, not a sales representative.
Infrastructure-as-a-Service (IaaS) Provider
Introducing a robust Infrastructure-as-a-Service (IaaS) solution tailored for teams seeking genuine hardware, complete isolation, and extensive control over their technology stack. InMotion Hosting provides IaaS from our own data centers strategically located throughout the U.S. East, U.S. West, and Europe. Our offerings include bare metal servers, customizable private cloud solutions, and an underlying private network for enhanced performance. With our services, you can quickly deploy dedicated servers equipped with Intel Xeon processors, lightning-fast NVMe storage, and unmetered bandwidth at 1Gbps. Alternatively, you can launch a private cloud powered by OpenStack through our Enterprise Hosting Solutions. Our self-service capabilities feature IPMI access on dedicated servers, comprehensive API management on the cloud platform, and root access granted by default across all products. Enjoy transparent pricing without the extra costs associated with hyperscalers or middlemen. Since 2001, we have been a founder-led, independent company. When you reach out to us, you will speak directly with an engineer who possesses in-depth knowledge of our hardware, network, and routing systems, as we control all aspects. Experience IaaS without the complexities of cloud sprawl or unexpected charges.
VPS Hosting
Our VPS Hosting is specifically designed for teams seeking reliable performance and clear accountability. At InMotion Hosting, we utilize dedicated bare metal hardware and manage our own private network, avoiding any reliance on shared public cloud resources. Our plans begin with 4 vCPUs, 8GB of RAM, and 160GB NVMe SSD storage, with the option to upgrade to configurations that feature up to 16 vCPUs. Each plan comes complete with full root access, the choice between cPanel or self-managed options, complimentary SSL certificates, snapshot capabilities, and a unique dedicated IP address. For those seeking additional support, our Premier Care bundles include Advanced Product Support, Monarx malware protection, 300GB of backup storage, and personalized assistance for initial setup. What distinguishes us from typical VPS providers is our team of genuine engineers, available around the clock. Each member has completed 280 hours of comprehensive training before attending to their first customer inquiry. With an average support tenure of five years, you can trust that the representative assisting you has likely encountered your issue before. As an independent company founded in 2001, we pride ourselves on not being influenced by private equity or outsourcing our support. We're a committed partner here to stay.
Dedicated Server Hosting
Our dedicated servers are provided by a company that designs, owns, and operates its own hardware and network infrastructure across the East and West coasts of the U.S., as well as Europe. This means there are no middlemen involved, eliminating colocation fees and hyperscaler pricing. The engineers who physically set up your server are the same experts you can contact at any hour, even at 3 a.m. We offer a variety of plans, starting with 4-core Xeon configurations and extending to our Elite tier, which features Dual Xeon processors, 16 cores, 128GB DDR4 RAM, and 2x1.92TB NVMe SSD in RAID-1. Each server comes with 1Gbps unmetered bandwidth, multiple dedicated IP addresses, complimentary server migration, and the option for either managed or self-managed services. Our Premier Care package includes proactive Monarx security, 500GB of backup storage, 100 cPanel licenses, and an hour of InMotion Solutions service each month. Since our founding in 2001, we have remained an independent and founder-led company. When widespread CVE events occur, our in-house network team directly patches our fleet. With InMotion Hosting, you're connected to the very individuals who maintain your hardware, available to assist you 24/7.
Domain Name Registrars
Choose a domain registration service from a provider that also handles hosting, networking, and customer support—ensuring that when you encounter DNS, transfer, or propagation issues, you have direct access to a knowledgeable team. InMotion Hosting seamlessly integrates domain registration with your web hosting, VPS, or dedicated server, simplifying your experience through unified billing and a single account for all your needs. Easily register new domains across popular TLDs, transfer your current domains, manage DNS settings directly, and set up private nameservers whenever necessary. Enjoy free SSL certificates for each domain included with any hosting plan. You can also take advantage of domain privacy, automatic renewal, and bulk management options via the AMP control panel. Beyond the standard offerings, you benefit from 24/7 access to engineers who have undergone 280 hours of training prior to handling their first support ticket, with an impressive average support tenure of five years. Founded in 2001 and independently operated, InMotion Hosting ensures that when a domain-related issue arises, you're connected to a skilled professional who can resolve it promptly, rather than waiting in line with a domain-only reseller.
Email Hosting
Experience professional email hosting from a provider that fully controls its servers, network, and delivery systems. InMotion Hosting operates its own infrastructure to deliver business email services, enhanced by MailChannels for dependable inbox delivery and robust spam and abuse filtering. Our plans feature support for custom domains, access via IMAP and POP, webmail capabilities, calendaring, contact management, and email forwarding. Each account comes with ample storage, complimentary SSL for all domains, and integrated configurations for DKIM, SPF, and DMARC to bolster your sender reputation. You can combine email services with web hosting, VPS, or dedicated plans, or use it independently alongside your current site host. What sets us apart from resellers and aggregators is our 24/7 access to engineers who are knowledgeable about the mail stack—not just a ticket queue that is routed overseas. Independent and led by its founders since 2001, we proudly serve over 170,000 customers globally. When your team needs timely email delivery, you can directly reach the experts who manage the platform.
Reseller Hosting Service
Our reseller hosting solution is specifically designed for agencies and resellers seeking true white-label capabilities rather than a mere rebranded shared hosting plan. InMotion Hosting offers complete WHM access, ensuring that each account is fully isolated within its own cPanel environment, all supported by our custom-built private network infrastructure. Our hosting plans come equipped with private nameservers, the ability to create billing-ready accounts, customizable resource allocations, complimentary SSL certificates for all client domains, NVMe SSD storage, and automated backups. Resellers can easily manage client setups using standard WHM tools without facing any platform restrictions, unexpected tier limitations, or shared resource outages caused by other resellers on the same hardware. Supporting our platform is a dedicated team available 24/7, with each member undergoing 280 hours of training prior to handling their first support ticket, focused on problem-solving rather than upselling. We have been independently operated and founder-led since our inception in 2001. When your business relies on a hosting partner that prioritizes your needs, choose a provider that has maintained consistent ownership for 25 years.
Cloud Hosting Service
Experience cloud hosting that eliminates the issues of noisy neighbors, unexpected charges, and reliance on a distant hyperscaler. InMotion Cloud offers a customizable private cloud solution powered by OpenStack, utilizing dedicated bare metal servers that are managed within our own facilities. Launch your private cloud with exclusive resources for computing, storage, and networking. Choose from deployment options on the East Coast, West Coast, or in Europe. Adjust your resources effortlessly with straightforward, fixed monthly pricing that avoids any surprise fees based on usage. Enjoy complete root and API access, tailored networking configurations, built-in block and object storage, and deployments that are compatible with Kubernetes. You can also utilize your own ISO, operating system, and automation tools. This is private cloud computing as it should be: authentic hardware, true isolation, full control, and no excessive costs from a third-party provider. Proudly independent and founded in 2001, our engineers—the same individuals managing your cloud—are just a call away.
Managed Hosting Service
Our managed hosting service is provided by a company that retains ownership of its infrastructure and employs its own staff to oversee operations. InMotion Hosting takes care of essential tasks such as OS updates, enhancing security, optimizing performance, protecting against malware, performing automated backups, and offering round-the-clock monitoring for our managed VPS and Dedicated Server options. Each managed service comes equipped with cPanel and WHM, while our Premier Care packages provide additional benefits like Advanced Product Support, Monarx's proactive security measures, dedicated backup solutions, Launch Assist, and access to InMotion Solutions for tasks such as migrations, custom configurations, and application optimization. Customers with Premier Care Dedicated plans receive an hour of Solutions time each month at no extra charge. What sets us apart is our team of support engineers who have an average tenure of five years and undergo 280 hours of training before responding to their first support ticket. Our team is available 24/7, operates without scripts, and has been independently owned and managed since 2001. We do not outsource support, follow private-equity timelines, or pass the buck to an invisible third-party cloud provider.
eCommerce Hosting Provider
Experience eCommerce hosting optimized for critical revenue moments: high traffic surges, rapid page loading, secure transactions, and unwavering uptime when the Buy button is essential. InMotion Hosting utilizes a dedicated bare-metal architecture and a proprietary network that we manage, ensuring consistent performance even during peak loads. Our hosting plans are compatible with platforms such as WooCommerce, PrestaShop, Magento, OpenCart, as well as custom store configurations. Each plan features NVMe SSD storage, complimentary SSL certificates for all domains, automated backups, Monarx malware protection, and a 99.99% uptime assurance. As your business expands, easily upgrade from a Pro shared plan to managed VPS or Dedicated options without the hassle of replatforming or migration delays. Supporting your store is our dedicated 24/7 customer service team, comprised of seasoned professionals with an average tenure of five years. Since 2001, we have remained independent and founder-led. When you face checkout issues that could lead to lost sales, you’ll connect with an engineer familiar with your setup, rather than being placed in a queue that spans multiple time zones.
InMotion Hosting Lists
PCI Compliant Hosting
Our services provide PCI-DSS compliance assistance for companies dealing with payment card information, seeking a hosting partner that can work alongside their certification team. While InMotion Hosting does not perform customer environment certifications or conduct PCI scans, our VPS and Dedicated Server offerings are designed to meet PCI-DSS compliance requirements. You can collaborate with your chosen PCI certification team to perform server scans and then coordinate with our support staff to implement any necessary adjustments based on their findings. Our infrastructure is single-tenant, offering root-level access, customizable firewalls, dedicated IP addresses, and direct communication with engineers who can modify the server stack, making the compliance process seamless. Every account is backed by a support team available around the clock, comprised of individuals with extensive infrastructure experience and an average tenure of five years. We take pride in our owned hardware and network, ensuring complete accountability. Since our founding in 2001, our independent, founder-led approach has made us the ideal partner to have by your side during an audit process.
NVMe Hosting
Experience lightning-fast NVMe hosting that ensures your content is delivered in mere milliseconds, thanks to our ownership of the entire infrastructure—storage, servers, and network. InMotion Hosting utilizes NVMe SSD technology across all plans, including shared, VPS, and dedicated hosting, supported by a private network that we meticulously design and manage. NVMe drives significantly outperform traditional SSDs in both data reading and writing speeds, enhancing database performance, application responsiveness, and page load times for sites with heavy traffic. Combine NVMe with options like 192GB DDR5 ECC RAM, powerful Intel Xeon CPUs, and unmetered bandwidth ranging from 1Gbps to 10Gbps for workloads that require peak performance without compromise. Beyond the impressive specifications, you gain 24/7 access to our knowledgeable engineering team responsible for running the platform, along with 280 hours of pre-Tier 1 training and an average support experience of five years. Founded in 2001 and still independent, we proudly serve over 170,000 customers globally. When every millisecond counts and accountability is paramount, trust the provider that has complete control over the entire stack.
KVM VPS Hosting
KVM VPS Hosting offers authentic hardware-level virtualization, ensuring dedicated resources, complete kernel access, and a lack of noisy-neighbor issues. InMotion Hosting utilizes a bare metal infrastructure for all KVM VPS solutions, operated on a private network that we fully control, rather than relying on shared public cloud resources. Our plans initiate with 4 vCPUs, 8GB of RAM, and 160GB of NVMe SSD storage, with the option to upgrade to configurations featuring up to 16 vCPUs. Each plan provides full root access, options for cPanel or self-management, snapshot capabilities, a dedicated IP address, complimentary SSL certificates, and lightning-fast 1Gbps network speeds. Our Premier Care package enhances your experience with Advanced Product Support, Monarx malware protection, 300GB of backup storage, and Launch Assist for personalized setup assistance. KVM empowers you with the ability to operate custom kernels, install compatible operating systems, and tailor your stack according to your specific needs. Our platform is supported by 24/7 access to engineers who have an average tenure of five years and receive 280 hours of training before reaching Tier 1 support. Founded in 2001 and still independent, we prioritize genuine isolation and exceptional support for our clients.
-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
The VPS was packed with pre-installed software Date: Jan 29 2024
Summary: InMotion Hosting is a solid choice for businesses and individuals seeking dependable web hosting services.
Positive: InMotion Hosting excels with top-notch customer support, fast loading speeds, and reliable uptime. Their user-friendly interface makes managing websites a breeze.
Negative: Some plans may be pricier compared to competitors.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great Hosting Company Date: Dec 31 2023
Summary: I would highly recommend the company for anyone looking to host a site!
Positive: I have been with InMotion for about four years. I am thrilled with the services that I received.
I believe their customer service is fantastic, which is one reason I stay; I know I can find hosting cheaper elsewhere, but the customer service keeps me with them.Negative: Love all for now! So far, I cannot complain at all. If there was an issue, i would say.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Always Available Support Best in Class Date: Nov 27 2023
Summary: Every time over the last 6 years I've had a problem with one of my websites, InMotion support is available 7x24 to diagnose and fix the issue, even those created by my inadvertent changes to the site. They've restored from backups, rolled back versions. Things that would have taken me time to learn in just minutes.
Positive: Sites are always up when we need them. Great 7x24 technical support. Wide range of web and application expertise. Always willing to go the extra mile to make sure we are running at maximum efficiency.
Negative: It would be nice if all domains had their own root in the www file system. There is one root domain in the file system and the root files for all other domains are below the main root.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent product service for many years Date: Nov 27 2023
Summary: Excellent service I would only repeat it works well, reliable, low cost and many options should I wish to do more.
Positive: UP time is virtually 100% the very few times I had issues or questions, they were promptly and satisfactory solved.
The fact their cost are low is another plus, is it not?Negative: Nothing at the moment comes to mind as a negative.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Superior performance and CUSTOMER SERVICE Date: Nov 24 2023
Summary: See above.
Positive: I switched from one of the "big boys" in hosting to InMotion Hosting - this was now years ago. I've stayed because their service is fast, reliable AND when I have a question, they are THERE TO HELP (and often go above and beyond.) A truly superior company.
Negative: None.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Is the best hosting service who cares in support too Date: Nov 24 2023
Summary: Is expensive but each detail in the client service is efficient.
In 10 years, I only experience 3 o 4 times lost connection for a few hours in my servers.Positive: Is the best support that I know.
Efficient cpanel.
Can have different servers sellers, VPS, dedicated with a same account and can be administrator in different panels and in independence form.Negative: It's a little expensive but it's the best hosting service that I ever used.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
A Decade and a Half of Excellence Date: Nov 22 2023
Summary: InMotion Hosting isn't just a hosting provider; it's a partner in success. I can wholeheartedly recommend them to anyone seeking top-notch hosting services.
Positive: Unwavering reliability, excellent control panel packed with an array of tools and software applications as well as very competitive pricing.
Negative: I don't have any suggestions for improvement. The services, support, tools and applications provide everything I need.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Quality Products/Services, Excellent Customer Service Date: Nov 22 2023
Summary: Great value for the money, I love that they're not spammy and answer all my questions when I call in. They've been pretty quick thus far, longest request I had was a server migration (it was quicker to do it myself vs wait for their team to have time to do it... they have a lot more customer now then before).
Positive: I've really enjoyed working with dedicated server support, they've helped me so much when I was in a bind (and I am truly grateful). I haven't had much need for triage because their products are well built and work as promised... plus, I'm not doing crazy things to "break stuff". Highly recommend their dedicated services for servers.
Negative: I was charged once more money over a couple of months without knowing it was going to happen, there was a price increase without warning. They did, however, correct the issue and ultimately I ended up going with a newer product that was less expensive than holding onto my legacy package. So that may be a downside, they'll up-charge you when they want you to move to a new product they're pushing (and you're on an old legacy product they want to get rid of and not support anymore).
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Happy Customer Date: Nov 18 2023
Summary: The tech support is everything for this not-so-technical website owner. Good pricing, and automated billing.
Positive: Super friendly and helpful tech support team. I've had to approach them a couple times when changing pcs and forgetting how to set everything up.
Negative: Not happy with the interface for the emails. They were helpful in getting me set up in Windows Mail, but now that I see we're forced to move to Outlook, and I've heard it doesn't support many email addresses.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
To-go for savvy, on-the-go web devs Date: Nov 17 2023
Summary: Very helpful reps, service is always up, secure, and easy to use for newbies. All the needs are on here so no need to worry about setting up sites.
Positive: Hosting's amp is practical, very easy to use. Offers are great for non-profits. Most of all, tech support is very responsive. Chat and emails are very well responded to, especially if there are issues. Among other hosts we use, InMotion Hosting is our top 1.
Negative: A bit pricey, especially after the initial offers but has to be manageable eventually if planned out the sustainability after the three-year initial purchase.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent service Date: Nov 16 2023
Summary: I am happy to have my website with them even if at time needs to wait for someone to help me, but once this happens they are very friendly and helpful.
Positive: For some years I have been using InMotion Hosting, with a very good experience. They are very helpful every time that I need support.
Negative: Perhaps need more support IT as not to wait much, since at time I can be on the phone for over 5 minutes.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
New standard for service Date: Nov 15 2023
Summary: InMotion was suggested to me many years ago. The person reviewing couldn't stop raving about them. How often does that really occur? So, I took the plunge. Now I can't stop raving about them.
Positive: If I were going to define the very top standard of service, I would start by looking at InMotion Hosting. I'm not trying to just be nice. I was a strategy and turnaround consultant and executive for many years. Their customer service is incredible. There are no "tech egotists" there like with 99% of the other IT firms. They are problem solvers and solution providers.
Negative: The only con is that isn't easy free - but then it would be outstanding.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
InMotion Hosting Date: Nov 15 2023
Summary: Exception and very happy with continuation of In motion hosting beyond the 15 years of excellent service.
Positive: As someone who has utilized hosting from In Motion for over 15 years there are an "Excellent with customer service operation on support and sales and service" is very good questions and issues are resolved in a timely manner. Value of hosting is exceptional compared to other hosing company. In motion is a cut above.
Negative: Go back to live help late evenings and weekend.
Read More...
Offer training on how to use all products available.
Options for little more deeper assistance on commonly used applications like Wordpress and popular plugins. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Helpful for novice users Date: Nov 15 2023
Summary: Been with InMotion Hosting for years. Very happy hosts my service without annoying me with marketing emails etc.
Positive: - InMotion has helped me fix back end website errors when I called for tech support.
- Service just works, hosting my low-volume forum website, leaving me to basically ignore the hosting aspect.
- Whenever I do call for any kind of support, the agent is helpful, knowledgeable and efficient.Negative: Because I so infrequently go to my dashboard, sometimes I have to search for what I am looking for. That's mostly my problem, though.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Simply the Best Cloud in the Sky Date: Nov 15 2023
Summary: In an age of enshittification, InMotion Hosting has had none of that. As a long-time customer, I can say their service is unexcelled in uptime, support, consistent performance, and overall user-friendliness. As an amateur, I am extremely grateful for this.
Positive: Timely support.
No constant tricky upselling.
Generous plans.
Consistent service.
Very fair, affordable rates.Negative: None at all.
Read More...