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Description
Enhance your customer interactions with our products designed with a strong focus on user experience. Our all-in-one platform integrates shared inboxes, knowledge bases, and live chat, making it ideal for teams of any size. We are convinced that the key to becoming a beloved brand lies in placing the customer at the center of every action taken. Our shared inbox not only fosters effective collaboration among your team but also maintains the familiarity of email for your clients. It simplifies the management of FAQs and knowledge base content, enabling your customers to find solutions independently. With the Enchant Messenger, assistance is readily accessible, featuring live chat, a knowledge base, and a contact form all in one location. Additionally, our platform provides valuable insights that help uncover trends, enhance team productivity, and boost customer satisfaction. Transform your team into a powerhouse of happiness and enjoy a seamless setup process, with a risk-free trial available for 30 days! By prioritizing customer needs, you can create lasting relationships and elevate your brand's reputation.
Description
Introducing the highly acclaimed Conversational AI platform, dhee.ai, a comprehensive multilingual AI/NLP solution designed to empower businesses to connect, communicate, and assist speakers of various native languages in their preferred tongues. With its pre-trained capabilities tailored for domain expertise, dhee.ai efficiently addresses routine inquiries, allowing enterprises to focus on more impactful tasks. This innovative platform not only reduces operational costs by automating repetitive tasks but also streamlines complex processes with its premium plan. The robust admin panel provides detailed analytics on customer interactions, enhancing decision-making. Users can benefit from a rich array of features, including a diverse selection of languages, task delegations, and conversation archives. Expand your reach across the nation by engaging with customers in their local dialects. Our conversational agents harness AI technology on a large scale, facilitating interactions in numerous languages. Experience the platform firsthand by exploring how to craft engaging conversational agents and testing interactions for an unlimited time, completely FREE of charge. Additionally, this opportunity allows users to gain valuable insights into customer preferences and improve service delivery.
API Access
Has API
API Access
Has API
Integrations
Basecamp
BigCommerce
CA Flowdock
Capsule
Google Workspace
Magento
Microsoft Teams
Olark
PrestaShop
Shopify
Integrations
Basecamp
BigCommerce
CA Flowdock
Capsule
Google Workspace
Magento
Microsoft Teams
Olark
PrestaShop
Shopify
Pricing Details
$15 per user per month
Free Trial
Free Version
Pricing Details
$27.40
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Senvee
Country
United States
Website
www.enchant.com
Vendor Details
Company Name
dhee.ai
Founded
2017
Country
India
Website
www.dhee.ai/
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking