Alternatives to dhee.ai

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Docket is the leading agentic AI platform that improves pipeline generation and seller efficiency for marketing & sales teams. Docket unifies your organization’s GTM data into the Sales Knowledge Lake™ and activates it with powerful, pre-built AI agents. Docket’s Marketing Agent engages website visitors through human-like conversations to convert them into qualified leads & customers, while its Sales Agent provides sellers with instant access to product knowledge and solution expertise.

Nextiva combines AI, automation, and omnichannel communication into a single platform that transforms customer experience. It empowers businesses to meet customers on their preferred channels—voice, SMS, email, chat, social, or video—while providing teams with a unified interface to manage interactions. The platform’s customer journey orchestration engine delivers real-time actionable insights, allowing companies to anticipate needs and automate key workflows. With AI-driven automation, organizations can increase self-service containment, reduce costs per interaction, and improve resolution rates. Nextiva is also designed to enhance workforce engagement with tools that prevent agent fatigue, streamline collaboration, and boost retention. Its open architecture and REST API foundation ensure scalability, security, and compliance, even in hybrid or regulated environments. Recognized by TrustRadius, G2, and Gartner, Nextiva has become a top choice for organizations seeking both innovation and reliability. By consolidating technology and reducing IT overhead, businesses maximize ROI while unlocking better customer outcomes.

FROGED is a secure omnichannel platform that unites Human Touch and AI to help businesses connect with customers in smarter, faster, and more personal ways. With full visibility, traceability, and centralized data, FROGED empowers agents and managers to boost efficiency, productivity, and revenue while keeping people at the heart of technology. Key Features: Unified Omnichannel Inbox: Manage all conversations across all channels in one place, without losing context or personalization. Campaigns & Conversational Marketing: Engage customers at scale with segmentation and hyper-personalization, turning one-to-many outreach into one-to-one interactions. AI Copilot & Workflows: Automate Tier 1 support, summarize interactions, and create custom workflows that integrate seamlessly with your tools.

Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally. Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard. Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents. Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging. Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding. Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial. Key Features: • Live Chat (widget and social media integrations) • Help Desk (all communication in one dashboard) • Chatbot (automation for common use cases such as customer help and lead generation) • AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro) • Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more) Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.

Landbot.io is the no-code chatbot platform that helps businesses build frictionless conversational experiences across the customer journey. Landbot empowers Marketers, Operations professionals and Customer Service teams to 3x their efficiency and reduce operating costs by +30%. With Landbot, anyone can build automated chatbot flows to engage customers and improve conversion rates on WhatsApp, Web, or Messenger. Landbot leverages ChatGPT and other AI solutions to make the chatbot-building experience even easier, combining its no-code capabilities with other Large Language models.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Offer customers multiple avenues to connect with the business, ensuring comprehensive accessibility. Solutions have been consolidated for user convenience. The app features high-level configurations where nearly all functions within the admin panel and agent console are driven by user roles, allowing administrators to maintain robust control. By integrating diverse interaction channels, the platform facilitates management of various customer queries—be it through chat, email, phone, or offline methods—all in a single location. Additionally, there is an advanced and customizable system for routing incoming requests, which guarantees the systematic allocation of queries to available agents. In today's fast-paced digital landscape, customers reign supreme with significant expectations. While many prefer online shopping for its convenience, they often seek prompt answers to their inquiries, highlighting the importance of effective communication and support in enhancing their shopping experience. Therefore, addressing these needs is crucial for businesses aiming to thrive in a competitive market.

Avoid making your users ponder; instead, communicate with them in a familiar language and on a platform they find comfortable. Why go through the hassle of learning new software when you can streamline your existing tools to enhance your workflows? In many enterprise settings, the exchange of data typically involves making requests and providing information, which has traditionally required interaction with relevant personnel. By automating a significant portion of these dialogues, we are minimizing the time spent on repetitive, mundane, and transactional exchanges. Botbot.AI has been specially trained to recognize specific inquiries in specialized fields such as finance, HR, food and beverage, healthcare, and customer service, enabling rapid and adaptable deployment. Envision the boost in productivity when one bot assists you at work, and now expand that vision to managing a network of bots! We have developed a comprehensive network that connects with everything else you need. Whether you focus on the volume of transactions or the quality of customer satisfaction, the results are entirely in your hands, and our chatbot is designed to enhance and streamline all conversations. This innovative approach not only saves time but also empowers users to focus on higher-level tasks.

Our team of certified industry professionals guarantees complete customer satisfaction by actively engaging website visitors through prompt, action-oriented triggers and resolving inquiries in under a minute. Transform your site visitors into leads and experience a significant boost in sales. Our dedicated team of chat experts is available 24/7, ensuring that you never miss a potential lead. With real human support, we help escalate your customers' inquiries and foster strong, lifelong relationships. Our customizable chat widget comes equipped with premium features at no cost. Utilizing our chat software, you will benefit from multilingual support, a high-load dashboard, secure encryption, and a host of additional features. At Chat Outsource, we provide two distinct pricing structures: agent-based pricing (with Agent Pro and Agent 24/7 packages) and chat-based pricing (the Chat Pro package). Each of these options is meticulously designed to achieve a 100% customer satisfaction rate while offering the most competitive prices across various industries. Moreover, we are committed to continually enhancing our services to meet the evolving needs of our clients.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.

Mavenoid offers a versatile support system tailored specifically for hardware manufacturers. By integrating both self-service and live assistance, it ensures that you are equipped to assist customers seamlessly, whether they need help with setup, day-to-day usage, or troubleshooting issues. Designed explicitly for hardware support, Mavenoid invites you to explore its capabilities in a test drive area that showcases its effectiveness across various products. From printers and speakers to dishwashers and robotic devices, Mavenoid enhances product support for some of the most renowned brands globally. The implementation of this support solution is swift, enabling it to be operational in just days rather than months. Transform your expertise into a functional product assistant within minutes, automating frequent inquiries related to troubleshooting, installation, and warranty management. The platform also streamlines escalations through a comprehensive set of live support tools, promoting more engaging interactions with your agents, including live video assistance. While chatbots are programmed to manage basic requests efficiently, they are also designed to foster more meaningful conversations rather than idle chit-chat. Mavenoid is committed to addressing genuine customer challenges effectively and efficiently.

Develop and nurture cross-channel connections to enhance customer satisfaction with an impressive 50 million transactions monthly, 10 million bot interactions, and engagement across 500 million sites and over 15 major social networks as well as five primary instant messaging platforms—creating a cohesive digital engagement experience with a customer experience (CX) focus! Our goal is to empower every organization globally to enhance customer happiness. Currently, 70 of the top 100 most valuable brands recognize us as the essential ingredient in crafting remarkable customer experiences. By facilitating millions of interactions across various non-voice channels, SimplySocial ensures exemplary customer support with complete omni-channel integration. Leveraging advanced machine learning and cutting-edge AI for both agents and customer interactions, we are pioneers in conversation management. Simplify360 enables you to efficiently dispatch responses, manage replies, and publish content across multiple messaging platforms such as WhatsApp, WeChat, Line, Viber, and SMS, making it a comprehensive solution for all your non-voice customer service needs. This innovative approach ensures that businesses can maintain strong relationships with their customers while streamlining their communication efforts.

AI-driven Conversational Customer Engagement enhances both automated and agent-assisted customer experience channels. Implementing self-service solutions has been shown to reduce customer contact by as much as 50%, while simultaneously boosting engagement and improving overall satisfaction. Synthetix's intuitive AI-powered FAQ self-service software provides customers with a quick, relevant, and user-friendly method to seek answers and explore FAQ content by inputting naturally phrased inquiries, all without consuming valuable resources from your customer care team. This innovative approach to customer engagement, exemplified by the Synthetix FAQ Chatbot or Virtual Agent, not only addresses customer inquiries but also has the potential to generate new revenue streams. Our advanced chatbot technology proactively assists customers from their very first interaction with your brand, assessing their needs and collaborating with your CRM to tailor their experience, thereby generating leads and strategically directing them to the most suitable contact channels for further assistance. By embracing this next-level solution, businesses can expect to see increased efficiency and improved customer satisfaction.

Enable your customers to engage with your brand in a manner similar to how they interact with friends and family. iAdvize provides a luxurious, comprehensive messaging experience that spans multiple channels for your visitors. Customers and potential clients can effortlessly connect with your brand through text, voice, and video on the platforms they prefer most. Direct your visitors to the most suitable responders right away. The ibbü product experts, along with your connected in-store sales representatives, service advisors, and AI-driven chatbots, are seamlessly coordinated to assist your customers at every point in their shopping experience. Harness the synergy of human expertise and AI technology to amplify your response capabilities significantly with our advanced chatbots and the ibbü, your on-demand sales team. Our dedicated teams are available to help you implement a conversational strategy that is not only effective but also tailored to align with your specific goals in a cost-efficient manner. Schedule a personalized demonstration of our conversational platform to discover how it can facilitate the achievement of your business objectives while enhancing customer satisfaction.

Messaging Studio by 1440 offers a unified messaging solution that integrates directly into Salesforce, allowing employees to handle customer interactions across multiple channels and devices effortlessly. Whether agents are at a desktop, on a mobile device, or field technicians in the wild, they can maintain continuous conversations through SMS, WhatsApp, and other popular messaging platforms. This solution leverages Salesforce Omni Routing and Digital Engagement to ensure all messages are securely logged, creating a single source of truth for customer communications. AI-driven productivity tools recommend quick replies, surface relevant knowledge articles, and automate routine tasks to speed up responses. Supervisors gain oversight with message transfer and monitoring capabilities, while built-in translation helps teams support global customers. Messaging Studio enhances relationship-building by enabling personalized, contextual communication. Its flexible design supports various roles from contact center agents to mobile employees, all while reducing operational costs. Businesses benefit from improved customer satisfaction and streamlined workflows in one integrated platform.

Businesses that excel in providing an omnichannel experience manage to keep 89% of their clientele. Engage in real-time dialogues with customers where they are most comfortable to enhance their journey, ultimately leading to better brand perception and higher retention rates. Remarkably, 99% of consumers tend to stay loyal when their issues are addressed on the first attempt. Equip your representatives with a Unified Agent Workspace along with effective tools to revolutionize the customer experience. Agents can see customers' intentions even while they are still typing, which allows for quicker assistance. A collection of pre-set responses to frequently asked questions significantly reduces the time agents spend on each inquiry. Additionally, agents can add notes during conversations for future reference. Organize discussions with multiple tags for easy retrieval later and wrap up efficiently with quick summary calls. Ensuring that no customer is left waiting is crucial. Continue to generate leads, whether your agents are actively online or not. Enhance conversion rates by making past interaction details visible on a single screen, streamlining the process even further. This comprehensive approach ensures a seamless experience for both your agents and customers.

A significant 73% of consumers indicate that their experience with a brand significantly influences their purchasing choices. By utilizing a conversational AI bot, you can elevate your customer experience to new heights. Engagely.ai offers sophisticated chatbots that create an impactful customer journey across various platforms and cater to the language preferences of your clients. With over 2 billion users on WhatsApp globally, it's essential to engage with your audience where they are, and Engagely’s Conversational AI Solutions make that possible. Tap into the potential of the world's largest messaging application to maintain communication with your clientele. You can efficiently address customer inquiries, disseminate crucial updates, facilitate bill payments, and engage potential clients to convert them into loyal customers. Additionally, Engagely's AI-driven phone bot streamlines both inbound and outbound customer support calls, ensuring a smooth and natural interaction by utilizing cutting-edge speech recognition technology to make conversations feel more human. This innovative approach not only enhances the user experience but also fosters customer loyalty and satisfaction.

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

Giosg is a Sales Acceleration platform that is trusted by more than 1200 companies around the world. Our conversational marketing, sales, and support solutions will help you increase conversions and speed up the lead to deal process.

Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.

Introducing Sirius, the comprehensive chatbot platform that surpasses all other conversational tools. Tailored to enhance employee productivity and boost conversion rates through engaging customer interactions, Sirius ensures a seamless conversational experience. This platform empowers administrative teams with full control and can be effortlessly implemented across various channels in a matter of hours! Immerse yourself in the innovative features of Sirius and gain valuable insights into user behavior with its intuitive analytics dashboard. Instantly access your Power BI KPIs and reports through the bot’s chat interface, providing you with real-time data at your fingertips, no matter the location. SiriusBOT possesses advanced capabilities to comprehend user intent, allowing for complete backend management. Additionally, it identifies unanswered questions and continually learns from each interaction, making it increasingly intelligent for your users. With Sirius, you not only enhance customer engagement, but also foster a proactive approach to improving the chatbot’s effectiveness.

BotPenguin is a generative AI-driven agent builder, empowering businesses of all sizes to automate customer interactions effortlessly across 10+ platforms—including WhatsApp, Instagram, websites, Telegram, Facebook, and more to elevate customer experience, automate tasks, and increase business growth. With key features like multilingual AI-powered chats, a unified inbox with live chat support, broadcast, appointment booking, and over 80+ integrations, BotPenguin enables users to build intelligent decision-making agents requiring no technical expertise. Today, it serves a global network of 50,000+ customers across 193 countries, supported by over 140 partners, delivering measurable improvements in engagement, efficiency, and customer satisfaction. BotPenguin pledges to donate a portion of every sale made to organizations dedicated to providing essential care and resources for animals in need.

Extend a warm welcome by sending tailored messages to the right opportunities and generating leads effectively. Streamline your greeting process by automating welcome messages, allowing you to attract and gather customer information for easier follow-up and contact. Delegate tasks to the appropriate team members, enabling quick and professional interactions through the use of message templates, multimedia buttons, and product details, while incorporating emojis to foster engaging relationships. Centralize customer data from various channels into a single platform for better management. Organize customers into distinct groups based on your specific needs and business model for targeted outreach. Enhance your business operations by establishing multiple automated workflows or customer interaction strategies, ensuring that you provide a high-quality experience that is informed by behavioral tracking. Evaluate your conversations and customer insights through analysis by time, tags, or agents, which will aid in refining your customer service approach and ultimately drive sales growth. By leveraging these strategies, you can create a seamless experience that not only meets but exceeds customer expectations.

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities. We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry. We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

Are you looking for focused feedback? Our Forum provides an organized platform for your customers to engage with you and each other in a constructive manner. According to our analytics, this approach can significantly enhance customer involvement, gather valuable insights, streamline your operations, and boost your brand visibility. Monitor customer discussions effectively by transforming them into support tickets. All incoming emails can also be converted into tickets, allowing you to prioritize, categorize, and assign them to the appropriate team members. Store your solutions, alternative approaches, and best practices in your Treasure Box for easy sharing and for addressing recurring issues. This will aid your support team in improving response times and overall efficiency. Every customer deserves your focus and attention. With Live Chat, you'll be positioned to assist customers right when they need it most, fostering their loyalty and turning them into dedicated patrons. Additionally, by facilitating quick resolutions, you can create a more satisfying experience that keeps customers returning.

Nexi Bloom Chat is an innovative communication platform that enables businesses to engage customers in real time through personalized, face-to-face-like chat experiences. Offering round-the-clock availability, it ensures customers always receive timely assistance via a secure, end-to-end encrypted messaging system. The platform includes features such as smart chat routing, visitor tracking, and proactive chat invitations that encourage visitors to interact with support agents. Its versatile web widget supports popular channels including WhatsApp and LINE, making it simple to meet customers where they are. Users can customize chat windows and branding to match their website, enhancing the overall customer experience. Nexi Bloom Chat also provides detailed chat analytics and unlimited chat history, empowering businesses to optimize support operations. Designed to improve agent efficiency and customer engagement, it offers dozens of integrations and mobile apps for Android and iOS. A no-obligation free trial allows businesses to explore the platform’s full capabilities before committing.

UserStak provides a live chat widget that can be easily integrated into your website, allowing for customer support, real-time chats, FAQs, and more. You can set it up in under five minutes and utilize a user-friendly ticketing system to respond to customer inquiries effectively. Offering reassurance to customers at crucial decision-making moments can significantly influence their purchasing choices. With UserStak's live chat solution, you can actively communicate with your website visitors and capture potential leads while they browse your site. For solopreneurs, having a portfolio website is essential for attracting clients, and incorporating a chat widget can turn interested visitors into valuable leads. As a startup, prioritizing customer engagement through chat is critical, and it can create a strong foundation for building lasting relationships with your audience. Engaging directly with customers not only enhances their experience but also increases the likelihood of conversion.

Smax AI is a comprehensive platform designed to optimize sales and customer engagement by using AI-driven chatbots, automation flows, and multi-channel integrations. The platform offers features such as automated responses, multi-channel customer support, and lead conversion tools that help businesses turn interactions into sales. It also includes tools for remarketing, allowing businesses to automatically follow up with customers who abandon conversations, boosting engagement and conversions. By integrating with popular social media and messaging platforms, Smax AI enhances customer experience and accelerates sales cycles, all while reducing manual workload and operational costs.

Navigating numerous channels while under the scrutiny of the public can make it challenging to provide outstanding social customer care and captivating marketing content. Imagine the potential of streamlining your technology with a single, robust platform to oversee all your digital dialogues. The Orlo platform is designed to help you concentrate on what truly counts: delivering an exceptional customer experience, and it can be set up in just a few hours! By consolidating all your digital conversations within the Orlo Inbox, you enable your team to assist customers precisely when they need it most. Whether your communications occur through social media, live chat, WhatsApp, or SMS, you can deliver top-notch service directly from the Inbox. With Orlo's marketing solution, reaching your audience has never been simpler, and our integrated live chat feature ensures you are there for your customers during critical moments. Enhance your engagement and streamline your communication efforts with Orlo today!

No matter the scale or configuration of your business, regardless of the number of agents involved, whether in customer service, sales, or support, our cloud contact center solution ensures that you remain central to every interaction. Imagine a world where agents experience greater job satisfaction and unprecedented levels of productivity, leading to every customer departing with a sense of fulfillment and a desire to return. In this environment, all service providers and businesses can leverage advanced cloud technology that is user-friendly and easily upgradable. Our platform is meticulously designed to minimize costs, reduce vendor complexities, and eliminate integration challenges. It offers the versatility to adapt to your unique operational needs while ensuring minimal interruptions. Thrio efficiently manages inbound and outbound communications across voice, SMS, chat, email, and social media channels. Our comprehensive routing engine seamlessly integrates these different communication avenues within an advanced native workflow automation system, representing the pinnacle of hybrid communication solutions. This innovative approach not only enhances customer engagement but also streamlines internal processes for improved overall performance.

EasyChatDesk serves as a comprehensive customer support solution designed to facilitate communication between businesses and their clients via live chat, chatbots, and a robust ticketing mechanism. By utilizing its streamlined website widget, organizations can deliver immediate support while leveraging AI to handle frequently asked questions. This platform transcends basic messaging, incorporating CRM functionalities, analytics, and customer insights, thereby enabling teams to provide swift, tailored, and effective service. Suitable for e-commerce stores, agencies, or SaaS offerings, EasyChatDesk guarantees that all interactions are systematically recorded and managed in a single interface. What distinguishes EasyChatDesk is its emphasis on adaptability and cost-effectiveness, allowing businesses to personalize the chat widget, seamlessly integrate it into existing workflows, and create forms to gather targeted information from visitors. Furthermore, agents benefit from a clean and user-friendly dashboard that simplifies the management of numerous conversations, support tickets, and customer inquiries, enhancing overall productivity. With its diverse features, EasyChatDesk empowers businesses to elevate their customer service experience significantly.

Amity Bots is an adaptable AI chatbot solution tailored for enterprises, designed to deliver exceptional customer experiences around the clock. By connecting with various platforms, such as LINE, Facebook, and both web and mobile applications, Amity Bots ensures effortless engagement with customers across diverse channels. The system streamlines marketing processes, customizes interactions with users, and boosts sales efficiency through automatic lead generation and qualification. Additionally, it enhances customer satisfaction by providing continuous support, minimizing repetitive inquiries, and optimizing time and cost management. Among its notable features are the ability to manage chats across multiple channels, track user profiles and context, utilize co-pilot live chat, make AI-driven decisions, offer flexible integration capabilities, and deliver in-depth analytics and reporting functionalities. Furthermore, Amity Bots supports the use of message templates, product catalogs, accommodates multiple languages, and allows for bulk import and export operations, making it a versatile tool for businesses. With these capabilities, companies can significantly improve their overall customer engagement strategy.

Askly serves as the ultimate solution for delivering exceptional, multilingual, and automated customer support. Its thoughtfully crafted interface facilitates seamless conversations, visitor insights, analytics, team collaboration functionalities, and beyond. This tool ensures you capture every chance to direct more customers towards completing their purchases, all while avoiding the costs associated with pricey retargeting advertisements. Askly consolidates messages from your website, Facebook, and Instagram, allowing you to respond from a single platform on any device. Featuring quick replies and real-time translation, it simplifies and automates your customer service experience with ease. With comprehensive localization and a suite of premium features, Askly is the only chat solution that fosters visitor trust in your site while easing the workload for your team. By default, Askly initiates interactions in your customers' preferred languages and provides real-time translation capabilities. Its innovative design aims to increase transaction completion rates on your site by recognizing exit intent and offering tailored promotions. Additionally, you can delegate conversations, utilize internal messaging, apply tags, and monitor your team's performance. The user-friendly nature of Askly not only enhances customer interactions but also boosts overall satisfaction.

Enhance your customer interactions with our products designed with a strong focus on user experience. Our all-in-one platform integrates shared inboxes, knowledge bases, and live chat, making it ideal for teams of any size. We are convinced that the key to becoming a beloved brand lies in placing the customer at the center of every action taken. Our shared inbox not only fosters effective collaboration among your team but also maintains the familiarity of email for your clients. It simplifies the management of FAQs and knowledge base content, enabling your customers to find solutions independently. With the Enchant Messenger, assistance is readily accessible, featuring live chat, a knowledge base, and a contact form all in one location. Additionally, our platform provides valuable insights that help uncover trends, enhance team productivity, and boost customer satisfaction. Transform your team into a powerhouse of happiness and enjoy a seamless setup process, with a risk-free trial available for 30 days! By prioritizing customer needs, you can create lasting relationships and elevate your brand's reputation.

SuperSupport revolutionizes customer service by swiftly addressing issues, equipping agents with advanced assistance, and deriving valuable insights from every interaction. The AI capabilities of SuperSupport allow customers to find answers, troubleshoot problems, and engage in a fluid, conversational manner. All communications, whether via email, phone, or web chat, are directed to your inbox for streamlined prioritization and resolution. By merging human skill with AI prowess, SuperSupport enhances your interactions, breaks down communication obstacles, and fosters exceptional productivity while ensuring high levels of customer satisfaction. Its intelligent and collaborative ticket management system enables effortless tracking, resolution, and analysis of customer concerns, guaranteeing that no important conversations or issues are overlooked. With SuperSupport, not only can customer issues be automatically resolved by AI agents, but the entire support process becomes more efficient and effective, leading to a significantly improved customer experience.

We offer intelligent solutions and professional insights designed to enhance your connections with both customers and employees. Our conversational platform seamlessly integrates human interaction with artificial intelligence, facilitating engagement for customers and staff at any time and place. This cutting-edge virtual agent, which includes chatbot capabilities, live chat, and conversational AI, is supported by our renowned orchestration platform, enabling you to deliver consistent, precise, personalized, and smooth omnichannel experiences on a large scale. Partnering with organizations globally, we work to enhance customer, employee, and contact center interactions while simultaneously lowering support expenses and boosting revenue. Our virtual agents and chatbots are already engaged in over 80 million conversations annually, and this figure is steadily increasing. Drawing on nearly twenty years of experience in providing effective self-service solutions, the Neutrino release of V-Person offers an ideal blend of conversational AI and orchestration tools, positioning your business for future success. This ensures that as technology evolves, your engagement strategies remain ahead of the curve.

Every team member can effortlessly step in to handle customer interactions, ensuring a smooth transition between the virtual assistant and a live agent. Consolidate all your customer support channels such as Email, Live Chat, and Facebook Messenger into a unified inbox for better management. The virtual assistant autonomously addresses the majority of customer inquiries, while the team can quickly take over conversations when the assistant falls short. It also supports various languages, enabling effective communication with a diverse clientele. You can create comprehensive customer profiles and seamlessly integrate multiple communication channels associated with the same individual. Setting up this system is straightforward and takes only about five minutes, requiring no technical expertise or complex flow builders to navigate. This allows every team member to focus on providing exceptional customer service without the hassle of intricate setups.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix

Get exceptional results with 95% open rate and 40% reply rate. For better results, send personalized, 2-way interactions to every message. Radiance platform was built for ecommerce. Integrating with your ecommerce platform allows you to set up personalized marketing notifications such as order status, delivery status, reorders, upsells, abandoned cart, and more. Your customers can place orders via SMS and FB Messenger with our revolutionary conversational checkout functionality. Radiance Conversation Builder allows you to create rich interactive conversations that engage customers, guide them in their interactions and build a relationship. You can either use one of our existing conversation templates, or create your own.

Enhance your self-learning AI chatbot by integrating it with your website URL, PDFs, knowledge base, or document files, allowing it to seamlessly process your content and generate human-like answers to inquiries specific to your brand. Say goodbye to generic responses and hello to an engaging AI persona that fosters warm and meaningful interactions with your customers, utilizing hundreds of real-time text-to-speech voices across all popular languages. Facilitate live interactions with your visitors, offering immediate support and assistance whenever needed. You can also onboard unlimited team members to manage a large influx of queries, ensuring tailored experiences that elevate customer satisfaction. Jumpstart your chatbot deployment using our extensive library of pre-made templates, allowing you to go live in mere seconds without requiring any technical expertise. Additionally, monitor, document, and evaluate chat logs, traffic statistics, and other analytics to gain insights into customer feedback, ultimately enhancing revenue and return on investment through data-driven improvements. By continuously refining your chatbot's capabilities, you can create an even more responsive and effective tool for customer engagement.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

IntelliTicks leverages the synergy of artificial intelligence and human insight to foster proactive and tailored conversational interactions that effectively transform website visitors into highly qualified leads. By utilizing proactive triggers that consider the current web page, time, geographical location, traffic source, referral, and device type, IntelliTicks provides engaging and personalized sales pitches to users. This platform incrementally gathers lead information throughout the conversation in a dynamic and engaging manner, ensuring that data collection remains enjoyable rather than tedious. Equipped with sophisticated natural language processing algorithms, it accurately interprets user intent and formulates appropriate responses, thereby streamlining the automation of replies to frequently asked questions from prospects. Furthermore, by analyzing the user journey, IntelliTicks identifies high-potential leads and connects them with your top sales representatives in real-time, ensuring that these valuable opportunities receive prompt attention while they are deliberating on your offerings, ultimately enhancing the chances of conversion. This blend of technology and human touch not only improves engagement but also enhances overall sales efficiency.