Mioot Description
Offer customers options to reach out to you in all possible ways. The solutions are arranged together for easy access. High-level app configurations Most of the admin panel functions and agent console functions can be configured role-based. This allows administrators to have a great control system. You can manage interactions from multiple modes at once. Automated routing of incoming inquiries A highly configurable Chat- and Ticket routing system that ensures an organized distribution of incoming calls among the available agents. Customers are kings and queens today, thanks to technological advances. While most of us would love to shop online, customers are more interested in finding answers to their questions than saving time and money.
Mioot Alternatives
Omnicus
All interactions and channels within the contact center can be handled by one routing application. Not seven, five, or three solutions, but one to manage voice, chat, email and social media interactions. Avoid having multiple agents working on the same customer via different channels and giving two different answers. Every touchpoint and the contact center are connected. Your agents will seamlessly move between channels and your customers won't notice any difference in service quality. Customers can communicate their needs in plain English to the system, without having to use a touch-tone menu. Let us help you create a self-service IVR system for your customers. You can access all information from one dashboard.
Learn more
LiveAgent
LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations.
Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.
Learn more
Live Support
52% of customers would like to text your support agents. Live Support is a messaging application that helps you to be more accessible, personable, and memorable. Customers have the option to use the texting program on their phone to complete transactions. Agents can easily communicate with clients via their preferred internet browser. This includes Android, iOS, and web-based chats. Customers rank messaging as the best way to communicate with businesses. It's the most used method to communicate with loved ones, friends, or, these days, your business. Live Support makes online messaging easy. It allows you to connect, convert, maintain bonds with any customer, regardless of their device or browser.
Learn more
Cugic
CUGIC allows you to assess customer satisfaction, monitor agent performance, and identify potential problems before they are implemented. Analytics will help you stay on track and measure your success. Chat with customers as soon as they visit your site. This will allow you to answer their questions in real-time and increase customer satisfaction. You can say goodbye to costly international calling. You can call your customers directly from your phone and communicate with them instantly via audio or video calling services. Connect CUGIC to popular social networking sites such as Facebook and Twitter. This feature allows you to monitor and respond to queries immediately. We are available 24/7 to provide guidance on how to use our chat software. Live chat with customers and display employee images on the agent chat popup to ensure best customer service practices.
Learn more
Pricing
Pricing Starts At:
$9 per month
Integrations
No Integrations at this time
Company Details
Company:
Mioot
Year Founded:
2003
Headquarters:
India
Website:
www.mioot.com
Media
Recommended Products
Extended Threat Intelligence | SOCRadar
Enterprises need full-spectrum cyber intelligence—beyond social media and the dark web. SOCRadar monitors cloud buckets, dark web leaks, and external threats in real time. Automate takedowns, detect brand impersonations, and stay ahead of evolving attacks. Strengthen your security with Extended Threat Intelligence.
Product Details
Platforms
Windows
Type of Training
Documentation
Customer Support
24/7 Live Support
Mioot Features and Options
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Mioot User Reviews
Write a Review- Previous
- Next