Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our platform automates and streamlines your processes. This saves time, reduces overheads, and improves customer experience and profitability. Emersion integrates with business systems, vendors and distributors, payment merchants, enterprise software platforms, and enterprise software platforms. This allows staff to save time and ensure accurate data regardless of which system they use. Emersion's combination online customer portals, automated events, notifications, order management functionality, and smart invoice templates can transform customer experience into competitive advantage. Making small changes to your billing processes can have a significant impact on cash flow and profitability. Emersion works in real-time. There are no batch processes or waiting for data to refresh.

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ada No 
Blings No 
ConnectWise Automate Yes 
CoreSite Open Cloud Exchange No 
DBeaver Community No 
Dyne No 
Higher Logic Vanilla No 
Immuta No 
NetApp Cloud Insights No 
Oracle API Management No 
Oracle Digital Assistant No 
Oracle Knowledge Management No 
Oracle Service No 
Oracle Subscription Management No 
Oracle University No 
Oracle Visual Builder No 
Paradiso LMS No 
Redgate SQL Toolbelt No 
Salesforce Yes 
Zoomin No 

Integrations

Ada Yes 
Blings Yes 
ConnectWise Automate No 
CoreSite Open Cloud Exchange Yes 
DBeaver Community Yes 
Dyne Yes 
Higher Logic Vanilla Yes 
Immuta Yes 
NetApp Cloud Insights Yes 
Oracle API Management Yes 
Oracle Digital Assistant Yes 
Oracle Knowledge Management Yes 
Oracle Service Yes 
Oracle Subscription Management Yes 
Oracle University Yes 
Oracle Visual Builder Yes 
Paradiso LMS Yes 
Redgate SQL Toolbelt Yes 
Salesforce No 
Zoomin Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Emersion Systems

Founded

2005

Country

Australia

Website

www.emersion.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Product Features

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management No 
Dunning Management No 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing No 
Recurring Donations No 
Subscription Billing No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

CommVergence Reviews

CommVergence

CommSoft
basis2 Reviews

basis2

Prophecy International
Omnia360 Reviews

Omnia360

CHR Solutions