
MedRight is a user-friendly, fully supported, cost-effective EHR/eMAR that can be used in senior living communities such as ALFs, and SNFs.
Because of its flexible configuration features, other users include IDDs, and treatment centers). MedRight is HIPAA compliant and ensures patient safety. MedRight is used coast to coast and includes all the features needed to manage any senior living community:
Inventory Tracking
e-Naarcotic Logs
eMAR
Full reporting
Seizure Tracking
Behavior Tracking
Charting
Incident Tracking
Manage Staff and Residents
Assessments
Care Plans
Community Calendar
Resident Calendar
Vital Tracking and Graphing
e-Prescribing
Refusal Log
Text/email notifications
Document Manager
Alerts and Trends
Pharmacy Integration
Ability to work without internet
Standing Orders
email blasts to resident families
Family Portal
CRM specific for your usage
ADL tracking
Wound management
Staff License and Training Management
Dashboard to track Key Performance Indicators (KPI)
Web-based and on the Cloud
We integrate with other health care providers using our API and strongly believe in healthcare interoperability.
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Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
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Salesforce Agentforce Energy & Utilities
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
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OneBill
OneBill is an integrated subscription management, billing and revenue management platform that powers customer lead-to-revenue generation. OneBill supports all types billing models, including subscription billing, usage-based billing, one-time billing, and subscription billing. Open APIs make OneBill easy to integrate with other enterprise systems, such as payment gateways, carriers & service providers and accounting & admin.
The platform covers all aspects a business, including CPQ, automated order activation, billing & Invoicing, billing & invoicing, revenue reporting, customer subscription management and channel partner commission management.
OneBill is a revenue management and billing solution that integrates with the most trusted solutions in the world. It has helped SMBs, SMEs and large enterprises reduce billing errors, compliance risks, and drive greater efficiency.
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