CommVergence Description
Billing can be a complicated process that requires attention to detail and high quality service. iCommVergence allows you to bill for all current telecommunications services, and is ready for tomorrow's challenges. This automated solution will help you send out bills on time. It typically requires less resources and time than what you spend today. You can benefit from a single, next-generation OSS/BSS system that can help you: Manage all your billing functions in one system. Extended flexibility is possible with table-driven functionality. Provide a superior CSR experience Foster a converged multiservice environment. Develop a rules-driven engine for flexibility. All billing, customer service, rating, trouble management and payment functions will be handled. Integrate web-service-driven technology with third parties. Flexible bundling and discounting options available Improve overall workflow processes
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