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Average Ratings 2 Ratings

Total
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features
design
support

Description

Gmail offers a single workspace that is all-inclusive. Stop switching between tools. You can manage your entire workflow right from your inbox. It can be difficult to manage teamwork. It can be difficult to manage teamwork when information is spread across multiple emails and other tools. Drag will allow you to see all of it - so your teams can manage customers and close sales, and plan projects from one location. Gmail and G Suite are where we work. It's where your team spends their day. No more switching between tools, forwarding or cc’ing between internal teams. Drag turns Gmail into a workspace for your team - one place to manage your business. Different teams require different things at different times. Usually, it starts with email. All teams can control their teamwork by using the same simple method across the business.

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Dropbox No 
Google Workspace Yes 
HubSpot CRM No 
HubSpot Marketing Hub No 
Integrately No 
JustCall No 
Pabbly Connect No 
Pipedrive No 
Quickwork No 
Salesflare No 
Shopify No 
Slack No 
Stackreaction No 
Trello No 
Twilio No 
WhatsApp No 
Zapier No 
Zendesk Sell No 
Zoho CRM No 

Integrations

Gmail Yes 
Dropbox Yes 
Google Workspace No 
HubSpot CRM Yes 
HubSpot Marketing Hub Yes 
Integrately Yes 
JustCall Yes 
Pabbly Connect Yes 
Pipedrive Yes 
Quickwork Yes 
Salesflare Yes 
Shopify Yes 
Slack Yes 
Stackreaction Yes 
Trello Yes 
Twilio Yes 
WhatsApp Yes 
Zapier Yes 
Zendesk Sell Yes 
Zoho CRM Yes 

Pricing Details

$10 per user per month
$8 per user per month if billed annually
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DragApp

Founded

2017

Country

United Kingdom

Website

www.dragapp.com

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Product Features

Email Management

Data Recovery Yes 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting No 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing Yes 
Notes Management Yes 
Office Suite No 
Presentation Tools No 
Project Management Yes 
Task Management Yes 
Team Chat Yes 

Task Management

Collaboration No 
Create Subtasks No 
Gamification No 
Gantt Charts No 
Mobile Access No 
Percent-Complete Tracking No 
Progress Tracking No 
Recurring Tasks No 
Reporting/Analytics No 
Spreadsheet View No 
Task Board View No 
Task Planning No 
Task Scheduling No 
Task Tracking No 
Time Tracking No 
To-Do List View No 

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Alternatives

Alternatives