Keeping.com Description

Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.

Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.

Pricing

Pricing Starts At:
$10 per user/month
Free Trial:
Yes

Integrations

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Company Details

Company:
Keeping.com
Year Founded:
2019
Headquarters:
Brooklyn, NY
Website:
www.keeping.com
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Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Webinars
Customer Support
Phone Support
Online

Keeping.com Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Keeping.com Lists