Average Ratings 76 Ratings
Average Ratings 0 Ratings
Description
Acquire international virtual phone numbers from over 100 countries to engage with your worldwide audience remotely using Dialaxy.
With Dialaxy’s robust features, agents can efficiently manage their daily calls and SMS without the need to switch between multiple applications.
Our user-friendly packages offer local, shortcode, or toll-free numbers, complete with both calling and texting functionalities.
Enhance your customer service experience with our comprehensive call center software, which guarantees smooth communication and unmatched operational efficiency.
This all-in-one solution empowers businesses to stay connected with clients, no matter where they are located.
Description
Imagine answering a call from your desk or mobile phone, and asking the caller about their inquiry. Then, you can see exactly what advertising drove the call. You can monitor calls from other sources such as email, automated advertising, social media, TV radio, and press. This allows you to track what digital advertising works well. Jet can track calls using both traditional inbound numbers like 13 and 1800 numbers, as well as Local numbers and Australian Mobile numbers. Jet found that the most calls are generated by businesses in finance, auto, insurance, and education. Call tracking is best suited for businesses that have customers who do extensive research online before calling and order complex products. Although Call Tracking reporting is available to almost all businesses, some types of businesses are more likely to take advantage of it.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Data Studio
No
HubSpot CRM
Yes
Upaknee
No
Zoho CRM
Yes
Integrations
Google Data Studio
Yes
HubSpot CRM
No
Upaknee
Yes
Zoho CRM
No
Pricing Details
$10 per month
1 free USA or Canada number
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Dialaxy Inc.
Founded
2023
Country
United States
Website
dialaxy.com
Vendor Details
Company Name
Jet Interactive
Founded
2006
Country
Australia
Website
www.jetinteractive.com.au/reporting/call-tracking/
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes