Average Ratings 76 Ratings

Total
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Average Ratings 0 Ratings

Total
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Description

Acquire international virtual phone numbers from over 100 countries to engage with your worldwide audience remotely using Dialaxy. With Dialaxy’s robust features, agents can efficiently manage their daily calls and SMS without the need to switch between multiple applications. Our user-friendly packages offer local, shortcode, or toll-free numbers, complete with both calling and texting functionalities. Enhance your customer service experience with our comprehensive call center software, which guarantees smooth communication and unmatched operational efficiency. This all-in-one solution empowers businesses to stay connected with clients, no matter where they are located.

Description

Imagine answering a call from your desk or mobile phone, and asking the caller about their inquiry. Then, you can see exactly what advertising drove the call. You can monitor calls from other sources such as email, automated advertising, social media, TV radio, and press. This allows you to track what digital advertising works well. Jet can track calls using both traditional inbound numbers like 13 and 1800 numbers, as well as Local numbers and Australian Mobile numbers. Jet found that the most calls are generated by businesses in finance, auto, insurance, and education. Call tracking is best suited for businesses that have customers who do extensive research online before calling and order complex products. Although Call Tracking reporting is available to almost all businesses, some types of businesses are more likely to take advantage of it.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Data Studio No 
HubSpot CRM Yes 
Upaknee No 
Zoho CRM Yes 

Integrations

Google Data Studio Yes 
HubSpot CRM No 
Upaknee Yes 
Zoho CRM No 

Pricing Details

$10 per month
1 free USA or Canada number
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Dialaxy Inc.

Founded

2023

Country

United States

Website

dialaxy.com

Vendor Details

Company Name

Jet Interactive

Founded

2006

Country

Australia

Website

www.jetinteractive.com.au/reporting/call-tracking/

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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Alternatives

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