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ease
features
design
support

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Description

Enhance every interaction through the use of cloud-based campaign tracking, automated analytics, and insights in real time. Utilize our comprehensive platform for straightforward analysis of your campaign outcomes, benefiting from immediate call and text tracking while optimizing your customer communications through our cloud-based business phone system. Accurately measure the effectiveness of both your online and offline advertising by connecting each ad impression to actual sales revenue. Our speech analytics powered by AI offer crucial success metrics, including content tagging and sentiment scoring, among other features. Additionally, our scalable business phone systems adapt to the evolving communication needs of your team. BizCloud from Dial800 delivers rapid, user-friendly, and cost-effective solutions for managing calls and team interactions from anywhere, allowing you to log in via your smartphone, desktop, or office phone to stay connected seamlessly. By streamlining your communication strategies, you can ensure that every conversation contributes meaningfully to your business objectives.

Description

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Zendesk
Armour365
Chakra Sales CRM
Focus X
Google Analytics
HubSpot Sales Hub
Kylas
LeadSquared
LifeLinkr
Meritto
Nimble
Picky Assist
Pipedrive
ProManage
PropFlo
Zoho CRM
Zoho One

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Zendesk
Armour365
Chakra Sales CRM
Focus X
Google Analytics
HubSpot Sales Hub
Kylas
LeadSquared
LifeLinkr
Meritto
Nimble
Picky Assist
Pipedrive
ProManage
PropFlo
Zoho CRM
Zoho One

Pricing Details

$50 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dial800

Founded

1996

Country

United States

Website

www.dial800.com

Vendor Details

Company Name

Knowlarity Communications Pvt. Ltd.

Founded

2009

Country

India

Website

knowlarity.com

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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Alternatives

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