MCUBE Description

MCUBE introduces its revolutionary unified omnichannel Cloud Telephony Services, the ultimate breakthrough in communication for business. Say goodbye to communication headaches and embrace an experience that lets you focus on your customers. This cutting-edge tech empowers businesses to deliver exceptional customer service, increase productivity, and unlock opportunities for growth.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
VMC Technologies
Year Founded:
2008
Headquarters:
India
Website:
mcube.com

Media

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Product Details

Platforms
SaaS
Customer Support
Phone Support
24/7 Live Support
Online

MCUBE Features and Options

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Softphone Application

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management