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features
design
support

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Description

A private branch exchange, commonly known as PBX, refers to a telephone network that organizations utilize to manage both internal and external communications effectively. This system encompasses various features such as call transfers, voicemail capabilities, and interactive voice menus, among others. With the advent of Cloud PBX services, organizations can access not only essential features but also a plethora of additional benefits including enhanced mobility, improved security, and scalability that adapts to current and future needs. By understanding the unique requirements of your business, we tailor solutions designed specifically to address them. Our commitment to transparency and exceptional service positions us as a leading connectivity provider in the market. Recent advancements in technology have enabled reliable voice communication over the Internet, offering lower costs alongside heightened reliability and scalability. We are here to guide you in adopting the latest technologies or transitioning from outdated communication systems. By integrating business connectivity with exceptional customer service, Coeo guarantees reliable, high-quality connections while maintaining industry-leading security standards. Our goal is to ensure your communication needs are met with efficiency and innovation.

Description

MiCloud Connect offers a user-friendly, comprehensive solution for cloud communications, collaboration, and contact center needs. It merges a straightforward user interface with the trusted dependability of Google Cloud, ensuring that every feature is both simple and secure. With Google Cloud's top-notch reliability, security, and scalability, users can count on consistent uptime along with SOC 2 and HIPAA compliance. The modern and intuitive design allows both end users and administrators to swiftly complete tasks through single-click options, a smooth cross-device experience, and real-time management capabilities. Transitioning to this service is made seamless with clearly defined expectations and timelines, allowing for a quick and assured switch. Administrators find it straightforward to enhance functionality and adjust permissions instantly through the admin portal. Its robust PBX capabilities, sophisticated call management, and versatile communication options—including softphone, mobile, and IP desk phones—empower users to communicate and collaborate effortlessly from anywhere. Ultimately, MiCloud Connect redefines how teams interact in a dynamic work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Mitel Teamwork
Cisco AnyConnect
ClearPass
Clobba
DVSAnalytics
Daisee
FreePBX
Horizon Hosted Phone System
Microsoft Exchange
OfficeWatch Call Reporting
Outdoo AI
Servme
Soft-ex
VMware Cloud
Versa SASE

Integrations

Mitel Teamwork
Cisco AnyConnect
ClearPass
Clobba
DVSAnalytics
Daisee
FreePBX
Horizon Hosted Phone System
Microsoft Exchange
OfficeWatch Call Reporting
Outdoo AI
Servme
Soft-ex
VMware Cloud
Versa SASE

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

COEO Solutions

Founded

2014

Country

United States

Website

www.coeosolutions.com

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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