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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Clobba is an all-encompassing suite for reporting, analytics, and monitoring, specifically tailored for unified communications platforms like Microsoft Teams, that provides organizations with in-depth insights into their voice, collaboration, and licensing activities. It offers customizable dashboards alongside historical reports that cover essential metrics such as call quality indicators (packet-loss, latency, jitter), multi-leg call flows, user adoption statistics, device and headset usage, as well as performance metrics for queues and auto-attendants, in addition to license distribution and utilization data. Clobba further enhances its functionality with role-based access, automated report scheduling, and real-time alerts triggered by threshold exceedances, supporting deployment either through the vendor's cloud or on-premises solutions. Additionally, the core product is designed to be further enhanced with modules like Clobba Real Time, which includes live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for configuring call queues and auto-attendants, License Adoption, and a Voice Recorder feature. This modular approach allows organizations to tailor their Clobba experience to meet specific communication needs and challenges.

Description

Voipfuture offers a robust monitoring and analytics platform for voice services that is tailored for carrier-grade environments, aimed at providing comprehensive, real-time insights into the performance and quality of Voice over IP (VoIP) services within intricate networks. Central to this solution is Qrystal, which persistently evaluates both signaling and media traffic, employing a distinctive "dual visibility" methodology that helps organizations gauge not just whether a call has successfully connected, but also how users experience the call in real time. By examining each packet traversing the network and utilizing its patented RTP time-slicing technology, it produces detailed metrics like jitter, packet loss, and mean opinion score with exceptional time precision. These metrics are then compiled into actionable Key Performance Indicators (KPIs) and Quality Data Records, enabling teams to effectively track performance, recognize issues such as dropped or one-way calls, and swiftly pinpoint underlying causes. Furthermore, this level of detailed analytics not only enhances operational efficiency but also significantly improves overall customer satisfaction by providing insights that drive proactive service adjustments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office
Cisco CX Cloud
Cisco Webex
MiCloud Connect
Microsoft 365
Microsoft Teams

Integrations

Avaya Cloud Office
Cisco CX Cloud
Cisco Webex
MiCloud Connect
Microsoft 365
Microsoft Teams

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Code Software

Founded

2013

Country

United States

Website

www.codesoftware.net/clobba/

Vendor Details

Company Name

Voipfuture

Founded

2007

Country

Germany

Website

www.voipfuture.com

Product Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

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Alternatives

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