Broadband Dynamics Description

Omni Channel software solutions that include Voice, SMS, WebChat and social media. Includes TCPA compliant enhanced dialing solution. Includes predictive, progressive, and power dialers. ACD/queues; call recording; screen recording; sentiment analysis. Custom Dashboards. Automated reporting and enhanced customization. CPaaS allows for automatic ordering and routing phone numbers through our carrier network.

Integrations

No Integrations at this time

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Company Details

Company:
Broadband Dynamics
Year Founded:
1996
Headquarters:
United States
Website:
www.broadbanddynamics.com

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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
24/7 Live Support

Broadband Dynamics Features and Options

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SD-WAN Solution

Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning