Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Clobba is an all-encompassing suite for reporting, analytics, and monitoring, specifically tailored for unified communications platforms like Microsoft Teams, that provides organizations with in-depth insights into their voice, collaboration, and licensing activities. It offers customizable dashboards alongside historical reports that cover essential metrics such as call quality indicators (packet-loss, latency, jitter), multi-leg call flows, user adoption statistics, device and headset usage, as well as performance metrics for queues and auto-attendants, in addition to license distribution and utilization data. Clobba further enhances its functionality with role-based access, automated report scheduling, and real-time alerts triggered by threshold exceedances, supporting deployment either through the vendor's cloud or on-premises solutions. Additionally, the core product is designed to be further enhanced with modules like Clobba Real Time, which includes live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for configuring call queues and auto-attendants, License Adoption, and a Voice Recorder feature. This modular approach allows organizations to tailor their Clobba experience to meet specific communication needs and challenges.
Description
Maximize the value of your team's investment with QualifyGo's extensive selection of both historical and real-time reporting tools that allow you to efficiently monitor calls and employee performance. Hosted and managed in the cloud by Oak, ClarifyGo provides a reliable and cost-effective option that alleviates the burden of system maintenance from your shoulders. With customizable dashboards, reports, and wallboards, QualifyGo empowers you to confidently grasp all significant metrics, ranging from Teams' Auto Attendants to user engagement. Offering a variety of essential and supplementary reporting features, you can adapt QualifyGo to meet the specific needs of yourself, your department, and your organization. Transition beyond the fundamentals of Teams by assessing user adoption rates, call statistics, and staff performance, enabling you to oversee communications, enhance productivity, and pinpoint areas for training. This comprehensive approach ensures that your team remains informed and proactive in achieving its goals.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
Cisco Webex
Yes
MiCloud Connect
Yes
Microsoft 365
Yes
Integrations
Microsoft Teams
Yes
Avaya Cloud Office
No
Cisco CX Cloud
No
Cisco Webex
No
MiCloud Connect
No
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Code Software
Founded
2013
Country
United States
Website
www.codesoftware.net/clobba/
Vendor Details
Company Name
Oak Innovation Limited
Founded
1985
Country
United Kingdom
Website
www.oakinnovate.com/qualifygo
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
No
Outbound Reporting
No
Unattended Call Management
No
Who Answered Log
No