CommsOffice Express Description
CommsOffice Express, a multi-site call management software, monitors how your company or organization deals with current and potential customers. This comprehensive business call management software connects to your phone system and displays real-time graphs of calls made or received within your business. The Today screen gives you a quick overview of the system's activities at any time during the day or in the past for any selected date range. You can create the screen from a list or select specific charts. The data can then be filtered to display the required information. CommsOffice Express offers 140 standard reports. These reports provide a wealth information that allows users to report by site or extension, trunk, DID/DDI or account code. Users can also search for the number of times a particular telephone number has called in or dialed out.