CommsOffice Express Description

CommsOffice Express, a multi-site call management software, monitors how your company or organization deals with current and potential customers. This comprehensive business call management software connects to your phone system and displays real-time graphs of calls made or received within your business. The Today screen gives you a quick overview of the system's activities at any time during the day or in the past for any selected date range. You can create the screen from a list or select specific charts. The data can then be filtered to display the required information. CommsOffice Express offers 140 standard reports. These reports provide a wealth information that allows users to report by site or extension, trunk, DID/DDI or account code. Users can also search for the number of times a particular telephone number has called in or dialed out.

Integrations

No Integrations at this time

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Company Details

Company:
CommSoft Software Solutions
Website:
commsoftrms.com/commsoffice-express/

Media

CommsOffice Express Screenshot 1
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Product Details

Platforms
Windows
Type of Training
Not Offered
Customer Support
Online
Phone Support

CommsOffice Express Features and Options

Call Accounting Software

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log