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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

Develop and share exceptional educational content directly from your web browser with ease. You can seamlessly integrate your ShowHows across various platforms. Diverse organizations utilize ShowHows to enhance the experience of their customers, members, users, students, or employees by improving their proficiency with products, acquiring new skills, or receiving valuable insights and suggestions. This integration can be done on any webpage, blog, or social media platform using a straightforward code snippet. Alternatively, you have the option to share a link through a help chat or email. Furthermore, you can enrich your guides by including lists of helpful related resources or relevant contextual links to assist users in completing their tasks effectively. By doing this, you not only facilitate learning but also create a more engaging and supportive environment for your audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Chatterbox
CloudCover CoverIT
Cybraics
Dianahost
Ednetics
F5 BIG-IP SSL Orchestrator
GB Network Solutions
InfiniBox
Mondoo
NSFOCUS RSAS
Orna
Rafay
SIP.US
Sepio
Servme
The Thrive Platform
Tollring
Tomato.ai
Veriti
Virtono

Integrations

Chatterbox
CloudCover CoverIT
Cybraics
Dianahost
Ednetics
F5 BIG-IP SSL Orchestrator
GB Network Solutions
InfiniBox
Mondoo
NSFOCUS RSAS
Orna
Rafay
SIP.US
Sepio
Servme
The Thrive Platform
Tollring
Tomato.ai
Veriti
Virtono

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

ShowHows

Country

United Kingdom

Website

www.showho.ws

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives