Cisco CX Cloud Description

Cisco CX Cloud is your one-stop shop for accessing Cisco and our partners' best practices, insights, and expertise. It's a simple, unified digital experience that allows you to scale at your pace and follow a path to success. The lifecycle journey is guided through use cases. There are simple steps and a checklist to help you get to your business value. Contextual learning is a way to increase knowledge and empower your employees. Telemetry that connects customers, partners, Cisco, and AI/ML to unlock new insights. CX Cloud is the digital platform that supports Success Tracks. Its case-driven guidance can help you achieve your business goals with speed and scale. To improve security and performance, gain new insight into large network infrastructure. Transforming an enterprise network to allow global gummi bear growth and innovation. Assisting a partner to lead the way to achieving transformation client outcomes.

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Company Details

Company:
Cisco
Year Founded:
1984
Headquarters:
United States
Website:
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Media

Cisco CX Cloud Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Online

Cisco CX Cloud Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis