Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 11 Ratings

Total
ease
features
design
support

Description

The platform for customer engagement. Connect with your clients during crucial moments. Engagement Hub. Customizable inboxes for all digital channels, advanced workflows, detailed routing powered by machine learning; everything required to deliver an exceptional customer experience. Listening In an era defined by social media, managing a brand effectively is a challenging task. Social listening provides the opportunity to respond at the perfect moment. Crowdsourcing Engage your customers! Create dedicated spaces where they can participate in collaborative efforts, support initiatives, branding projects, and more. Customer Support. Managing a greater volume of customer inquiries, reducing response times, lowering service costs, and maintaining a seamless end-to-end experience. Digital Marketing. Aligning the CRM with marketing strategies and supplying data that supports digital marketing decisions to optimally manage the essence of the business: its brand. Digital Public Relations. Assessing the outcomes of every online initiative, ensuring continuous improvement and adaptation. Ultimately, this comprehensive approach fosters stronger relationships between businesses and their customers.

Description

Forge and enhance deeper connections on social media by understanding and engaging your audience effectively, all while measuring your results through an all-encompassing platform specifically designed for fostering connections. Sprout Social stands out as a frontrunner in areas like user experience, customer service, satisfaction rates, return on investment, and user adoption. Explore the most comprehensive and integrated solution for social media management that is designed for scalability. Gain insights into trends and actionable data derived from social interactions to shape your marketing and branding strategies. Collaborate as a team by planning, organizing, scheduling, and delivering content seamlessly across various social networks. Enhance your social monitoring capabilities and boost responsiveness through a centralized inbox. Leverage rich social analytics and dashboards to facilitate informed strategic decisions throughout your organization. Real people connect with real brands, creating genuine relationships that matter. Users frequently express their reasons for opting for Sprout’s innovative social media management tools and services. Additionally, the platform's commitment to excellence is reflected in the success stories shared by its diverse clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitly No 
Content Launch No 
Eldil AI No 
Employee Advocacy by Sprout Social No 
Facebook No 
Google Analytics No 
Google Business Profile No 
HubSpot Customer Platform No 
Incises.com No 
Instagram No 
Kleene No 
Rebrandly No 
Shift No 
Sprout Social Influencer Marketing No 
Stackreaction No 
TikTok No 
Tripadvisor No 
Tumblr No 
UserVoice No 
YouTube No 

Integrations

Bitly Yes 
Content Launch Yes 
Eldil AI Yes 
Employee Advocacy by Sprout Social Yes 
Facebook Yes 
Google Analytics Yes 
Google Business Profile Yes 
HubSpot Customer Platform Yes 
Incises.com Yes 
Instagram Yes 
Kleene Yes 
Rebrandly Yes 
Shift Yes 
Sprout Social Influencer Marketing Yes 
Stackreaction Yes 
TikTok Yes 
Tripadvisor Yes 
Tumblr Yes 
UserVoice Yes 
YouTube Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199/seat/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chorally

Country

Italy

Website

chorally.com

Vendor Details

Company Name

Sprout Social

Founded

2010

Country

United States

Website

www.sproutsocial.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling No 
Push / Email Notifications No 
Reporting / Analytics No 
Social Sharing Gamification No 
Tiered User Permissions No 

Influencer Marketing

CRM No 
Campaign Management No 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management Yes 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts No 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking Yes 
Reputation Management No 
Sentiment Analysis Yes 
Trend Tracking Yes 

Social Networking

Activity / News Feed No 
Advertising Management No 
Blogs No 
Data Security No 
Event Management No 
Group Management No 
Media Library No 
Privacy Options No 
Real-time Chat No 
Social Media Integration No 
Social Media Tagging No 
User Profiles No 

Alternatives

Alternatives

Radarly Reviews

Radarly

Linkfluence