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Description
BookOne PMS serves as a comprehensive Property Management System specifically tailored for independent hoteliers, marking a significant transition in the industry from B2B SaaS to an AI-driven Command Centre. This innovative platform offers a centralized hub that efficiently manages every guest interaction, departmental operation, and financial transaction from a unified data core. In addition to its extensive features as a PMS, it encompasses essential tools such as a Channel Manager and Booking Engine, integrating core functionalities like Front Office and Reservations, Housekeeping and Maintenance, OTA and Channel Management, Direct Bookings, Guest Experience and Engagement, POS & Restaurant, Revenue Management with AI pricing, as well as various Integrations and Automations. By harnessing PMS data for marketing purposes, it unlocks the full potential of cloud-based systems. Moreover, its user-friendly mobile application, available on both iOS and Android, significantly streamlines operations for hotel owners, managers, and staff alike, saving valuable time in their daily tasks. This holistic approach to property management not only enhances operational efficiency but also elevates the overall guest experience.
Description
ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
HotelAppz
IDeaS G3 RMS
MyForecast
Oaky
Seekom
Storable Newbook
Tripadvisor
Integrations
HotelAppz
IDeaS G3 RMS
MyForecast
Oaky
Seekom
Storable Newbook
Tripadvisor
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CredenceSoft Pvt. Ltd.
Founded
2018
Country
India
Website
bookonepms.com
Vendor Details
Company Name
Review Rank
Founded
2008
Country
Spain
Website
www.reviewpro.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
