Viff Description

Viff serves as an AI assistant designed to provide polite and relevant replies to your guest reviews in real-time. By ensuring consistent responses, you can enhance your online reputation and boost your bookings. Research indicates that 87% of travelers are more inclined to make a reservation when businesses engage with reviews. Thoughtful responses not only help you differentiate your establishment but also build trust among potential guests researching their next stay. However, crafting these replies can be challenging when staff members are juggling numerous responsibilities. Viff adapts to your unique tone and brand voice based on initial inputs, allowing for the creation of precise responses promptly and maintaining uniformity across all guest reviews. Users of Viff have reported a remarkable fivefold increase in booking numbers and a 67% improvement in their TripAdvisor rankings within just six months of consistently engaging with all reviews. Simply highlight the review text and click the Viff icon to generate a response effortlessly. When we say "generate responses in a single click," we mean it without any extra steps! Viff integrates seamlessly with every website and all property or reputation management systems available. This level of compatibility ensures that no matter the platform, Viff can help you manage your guest interactions effectively.

Pricing

Free Version:
Yes

Integrations

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Company Details

Company:
Viff
Headquarters:
United States
Website:
www.viff.ai/

Media

Viff Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Live Rep (24/7)
Online Support

Viff Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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