Viff Description
Viff is an AI assistant that instantly generates friendly and contextual responses to guest reviews. You can respond to guest reviews consistently, build your online reputation, and increase your bookings. Businesses that respond to reviews are 87% more likely to book. Your responses make you stand out and inspire confidence in travelers searching for their next vacation. It can be difficult to respond to reviews when staff have 100 other things to do. Viff will learn your tone and brand voice right from the beginning. You can quickly respond to guest reviews and craft accurate responses. After just six months of consistently responding to all reviews, our customers have seen a 5x increase in bookings and a 67% improvement in their TripAdvisor ranking. Simply select the review text and click the Viff icon. We mean it when we say "generate answers in one click", and we mean it literally. Viff works with every website and property/reputation management software.
Viff Alternatives
DAC Reputation Management
Monitoring and responding to reviews online can be a time-consuming and difficult task for multi-location businesses. It can be difficult to keep up with the many reviews and multiple review sites that you need to keep track of.
Reputation Management platform by DAC allows brands with multiple locations to quickly identify problems, take the appropriate action and track performance at each location. All of your reviews can be monitored, managed, analyzed, and corrected using one tool. You can monitor and manage reviews across all major review sites such as Google, Yelp and Facebook, TripAdvisor and others. You can respond quickly and efficiently, which saves time and money. To save even more time, you can use pre-populated review answers.
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Reviews Manager
Reviews Manager simplifies the management of online reviews for businesses. It automates feedback collection via SMS and email, and guides customers to share their experience on major platforms such as Google, Facebook TripAdvisor HomeAdvisor Airbnb, Etsy Booking.com Homestars Zillow. The central dashboard of Reviews Manager aggregates reviews, allowing businesses to monitor, respond and share feedback efficiently.
Reviews Manager is designed for businesses of any size. It offers in-depth analysis, AI-powered responses suggestions, and seamless integration into popular website builders. Reviews Manager's comprehensive software for managing reviews can help you improve your online reputation, increase customer engagement and grow your business.
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GuestTouch
Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution.
Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%
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ReviewPro
ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.
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Pricing
Free Version:
Yes
Integrations
Company Details
Company:
Viff
Headquarters:
United States
Website:
www.viff.ai/
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Customer Support
24/7 Live Support
Online
Viff Features and Options
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