ReviewPro Description

ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.

Pricing

Free Trial:
Yes

Integrations

Reviews

Total
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features
design
support

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Company Details

Company:
Review Rank
Year Founded:
2008
Headquarters:
Spain
Website:
www.reviewpro.com
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Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

ReviewPro Features and Options

Review Management Software

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

Chatbot Software

Human Takeover
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Customer Communications Management Software

Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Survey Software

Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Skip Logic

Issue Tracking Software

Assignment Management
Dashboard
Escalation Management
Recurring Issues
Task Management

ReviewPro User Reviews

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