IntuitiveStay Description

IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard.

Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically.

Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property.

Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations.

Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work.

Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.

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Pricing

Pricing Starts At:
£34.99
Pricing Information:
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, IntuitiveStay has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
IntuitiveStay
Year Founded:
2026
Headquarters:
United Kingdom
Website:
www.intuitivestay.com
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Media

Remove the 15% - 25% OTA Commissions with our automated win back emails

Remove the 15% - 25% OTA Commissions with our automated win back emails

Remove the 15% - 25% OTA Commissions with our automated win back emails Reduce online negative guest reviews with our red alert notifications Know what happened yesterday in just an email with the AI morning summary by IntuitiveStay Reduce your hospitality staff turnover by knowing how your staff actually feel thanks to the SpeakEasy by IntuitiveStay Motivate your hospitality team with the the Service Signature a personal and portable staff recognition credential Multi property overview for Airbnbs, hotels, restaurants, B&Bs and guesthouses
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Business Hours
Online Support

IntuitiveStay Features and Options

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

IntuitiveStay User Reviews

Write a Review
  • Name: Jessica R.
    Job Title: Hotel owner
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Why did no one think of this earlier?

    Date: May 05 2026

    Summary: We absolutely love it. the staff are more engaged, we have a new level of control over our online reviews (we have already stopped 2 potential negative online reviews), the emotional intelligence courses are a nice touch and its priced perfectly, we are surprised something of this scale is so cheap.

    Positive: Having the ability to catch our hotel reviews before they go live takes a huge pressure off us as small business owners.
    The dashboard is not overwhelming at all and loved the aesthetics
    The morning email telling us what happened the previous day is also a nice touch and makes us not feel like we have to check the dashboard all the time.
    The service signature is amazing, the staff are super excited and it has given them something to focus on whilst also helping our hotel as the staff try much harder

    Negative: nothing as yet still playing around with it all but will report back if anything found.

    Read More...
    IntuitiveStay Company Response
    Date: May 06 2026
    Thank you so much for your kind review. Being a new company and introducing a new product during difficult times for the hospitality industry was not easy but we are so glad that you are seeing the value it offers. We are also work on more ways to help hospitality businesses and are always here should you ever need any help or support. Benjamin - Founder
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