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Description
Amplify the voices of your customers to enhance your product decisions. Birdie serves as a centralized platform where professionals in product roles can gather and categorize feedback from various channels, utilizing AI to generate valuable insights. By assisting product-focused organizations in comprehensively understanding their customers, we facilitate the development of effective product strategies aimed at boosting acquisition, conversion, and retention rates. Our innovative SaaS platform merges advanced AI capabilities with human insight, empowering product teams to tap into vast amounts of customer feedback. This enables them to prioritize essential features, refine product offerings and positioning, uncover emerging market trends, and keep an eye on the competition. Make informed product decisions and align your development roadmap with customer insights. Use the language of your customers to enhance your product positioning and craft messages that resonate. Instead of spending excessive time sifting through data from numerous sources, invest your efforts in engaging directly with your customers to foster deeper relationships. This approach not only streamlines the analysis process but also enriches the feedback loop for continuous improvement.
Description
Cause-and-effect insights can be a powerful tool when it comes to creating positive experiences. Business decision-making can become a guessing match without knowing which actions will produce real benefits.
It is a waste of time and resources to rely on simple correlations or incomplete data.
Verint Predictive Modeling can help. This innovative suite can deliver a 360 degree view of customer and employees experiences by measuring them at a variety touchpoints, and predicting how to improve them.
With this information, you can make more informed decisions and improve your revenue, loyalty, retention and competitive advantage.
API Access
Has API
API Access
Has API
Integrations
Data Virtuality
Geomant
Minitab Statistical Software
Skypoint AI Platform
ethosIQ Customer Engagement Platform
Integrations
Data Virtuality
Geomant
Minitab Statistical Software
Skypoint AI Platform
ethosIQ Customer Engagement Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Birdie
Founded
2020
Country
United States
Website
birdie.ai/
Vendor Details
Company Name
Verint
Founded
1994
Country
United States
Website
www.verint.com/voice-of-the-customer/predictive-modeling/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback