Seertech Reviews

Summary: Over the span of more than a decade utilizing the system, I've witnessed its continuous evolution and expansion with the introduction of new capabilities, features, and a flexible user interface.

I find great pleasure in utilizing the LMS, both as a front and back-end user. Whether scheduling training sessions, generating orders, or designing courses, learning paths, and certification logic, the platform offers a seamless experience.

Positive: I consistently describe Seertech's LMS as an "open canvas," providing us with the opportunity to express creativity through our ideas, improvements, and the overall optimization of the user learning experience.

Customer support from Scott Morris and team is amazing and always willing to lead a helping hand.

Negative: We encounter several constraints, such as the rendering time when adding or removing courses from a learning path, especially with multiple objects involved.

Enhancements are needed in the filtering capabilities within the Learning Path.

Course descriptions are subject to character limitations, posing occasional challenges.

Updating lessons may present difficulties.

Summary: Great experience working with the Seertech team to set up our very complicated and unique system structure. Still learning and deploying new features. We've pushed the systems functionality to the brink which has caused some pain but the Seertech support team and developers have accommodated our requests whenever possible.

Positive: Wide range of features and functionality.
Meets the unique needs of a manufacturing environment.
Also works well for technical schools and training providers.
Able to manage hundreds of clients with thousands of users each in a single cloud-based enterprise system.
Content as a Service functionality built in.
Advanced integration and reporting capabilities.
Robust assessments.
Operational assessments allow managers to verify OJT and worker skills.

Negative: Wide range of features and functionality make for a steep learning curve but worth it.

Summary: I would highly recommend Seertech LMS to any company looking to streamline, automate and modernise the employee learning journey and experience!

Positive: Seertech is extremely user-friendly and very interactive! As an administrator who uses the system daily, I am immensely satisfied with the features and functionality - I don't think there is anything that Seertech cannot accommodate. I am especially impressed with manager dashboards, which allows for an effective, yet effortless overview of your teams' training status.

Negative: I don't enjoy having to import position user group changes. Our organisation makes regular changes to job titles and job roles, and having to import this is time consuming. It is a very easy process, but with a large number of changes that occur often, this is not enjoyable. But, nonetheless, it is a great system!

Summary: Seertech's Learning Management System offers several advantages, such as an intuitive interface, customizable courses, and scalability for expanding training initiatives. The system provides valuable insights through robust reporting and analytics and may integrate with other organizational tools. Mobile accessibility and automation features enhance user experience.

Positive: User-Friendly Interface: Seertech may have an intuitive and user-friendly interface, making it easy for both administrators and learners to navigate.

Customization: The ability to customize courses and content to meet the specific needs of your organization.

Reporting and Analytics: Advanced reporting and analytics features can provide valuable insights into learner progress and course effectiveness.

Negative: Cost: Depending on the pricing model, the cost of using Seertech could be a significant factor, especially for smaller organizations.

Summary: I am delighted to share my experience with Seertech Solutions, particularly in implementing their Learning Management System (LMS) in our organization in 2023. Seertech proved to be an invaluable partner, offering a solution that perfectly met our complex environment and operational requirements.

One of the standout features of Seertech Solutions' LMS is its ability to cater to our specific needs, which involved providing quality standard and regulatory certified training to job role-based learners, alongside supporting personal and professional development training. During our search, Seertech was the only LMS provider that could seamlessly address these diverse training requirements.

The implementation phase was a crucial period for us, given the intricacies of our training programs. I must commend the Seertech implementation team for their readiness to tackle our complexities. They went above and beyond, accommodating all our requests and providing extensive assistance to ensure that we met our timelines. Their proactive and collaborative approach played a pivotal role in the success of the implementation.

In our ongoing collaboration with Seertech's maintenance team, we have found their support to be nothing short of exceptional. The team is not only fast and efficient but also remarkably friendly. It's evident that Seertech places a high priority on customer satisfaction and support.

Our regular interactions with the maintenance team have been smooth, and they are always willing to discuss updates or provide assistance whenever needed. The responsiveness and effectiveness of their support have contributed significantly to the seamless functioning of our LMS.

In conclusion, I extend our sincere appreciation to Seertech Solutions for putting the customer first and consistently delivering fantastic support. The reliability and adaptability of their LMS have made a significant impact on our training programs, and we look forward to continuing our successful partnership with Seertech in the future.

Thank you, Seertech, for exceeding our expectations and being a true partner in our quest for comprehensive and effective training solutions.

Positive: Seertech Solutions truly stands out in their commitment to understanding and accommodating our organization's unique and 'special' needs. Throughout the entire implementation process, Seertech demonstrated a remarkable ability to adapt and customize their Learning Management System (LMS) to meet our specific requirements.

What sets Seertech apart is their approach to challenges. Instead of a rigid stance and the typical response of 'our system does not work like that,' Seertech took a collaborative and solution-oriented approach. Their team consistently responded with enthusiasm, saying, 'let's see how we can do this.' This mindset not only instilled confidence in their capabilities but also reassured us that our organization's distinct needs were a priority.

During the implementation phase, Seertech organized regular pre-set meetings, ensuring a structured and transparent communication flow. These meetings were instrumental in keeping all stakeholders on the same page, addressing concerns promptly, and making necessary adjustments as needed. The proactive engagement from Seertech's team played a pivotal role in the success of the implementation, fostering a sense of partnership rather than a mere vendor-client relationship.

Beyond the initial implementation, Seertech has continued to impress with their commitment to ongoing support and communication. Post-implementation, they have maintained regular meetings, keeping the channels of communication open. This ongoing dialogue ensures that our system is not only operating smoothly but also allows for discussions about potential enhancements, updates, and any evolving needs we may have.

Seertech's dedication to maintaining a strong and collaborative relationship extends far beyond the point of sale. It reflects their understanding that the success of the LMS is an ongoing journey, and they are fully committed to ensuring that our organizational ship sails smoothly in the dynamic seas of training and development.

Negative: Seertech Solutions has developed a Learning Management System (LMS) that boasts an impressive capability – it can handle virtually everything one can think of in the realm of training and development. This extensive functionality is undoubtedly an asset, providing our organization with a comprehensive platform to manage diverse training programs and meet the unique needs of our workforce.

However, with such a robust system comes the reality that mastering its intricacies requires time and effort. At the outset, navigating the features and functionalities of Seertech's LMS seemed like a daunting task. The learning curve was significant, as there were numerous aspects to comprehend and utilize effectively.

What sets Seertech apart in this regard is their unwavering commitment to supporting us every step of the way. Recognizing the complexity of their system, they have demonstrated exceptional dedication in assisting our team through the learning process. The support provided has been both timely and patient, ensuring that we could make the most of the LMS without feeling overwhelmed.

One noteworthy aspect of Seertech's support is their willingness to explain processes multiple times, if necessary. Their team never expressed frustration or reluctance when asked to clarify certain functionalities or guide us through particular procedures repeatedly. This approach has been instrumental in fostering a positive learning environment, where we felt comfortable seeking guidance without fear of judgment.

The availability of consistent and patient support has not only expedited our learning process but has also instilled confidence in our team's ability to effectively manage and maximize the potential of Seertech's LMS. This ongoing support has transformed what initially appeared to be a complex challenge into an opportunity for continuous improvement and skill development.

Summary: Seertech LMS stands out as a versatile, customer-centric, and customizable learning solution. They are experienced and well-versed in providing learning solutions in the regulatory environment.

Positive: Customer-centric - The customer focus of Seertech is evident in its intuitive design and responsive support team.

Adaptability - One of the standout features of Seertech LMS is its adaptability. We provide learning through different modules, Virtual, Replay, Assessment, Gamification, etc. and it effortlessly adapted to all of them. They recently launched QR code completion for in-person sessions which added huge efficiency for our team and program owners.

Customization: The customization flexibility has helped us tremendously support our Regulatory training requirements (custom reports, Intuitive Learner Interface) and integrate with external resources, digital workplace tools, and applications.

Negative: One of the opportunities for SeerTech is to explore the Analytics and AI technology to help the L&D team build and deliver custom learning experiences.

Summary: Overall would recommend Seertech with caveat that administering the platform is complex and there is a steep learning curve.

Positive: Great user experience, very customizable, wonderful support - better than many vendors we've worked with.

Negative: Complex administrator experience, poor integration with Outlook (challenging to share calendar invites with employees enrolling in courses), limited ability to make "mass" or "bulk" updates.